SurveySparrow vs Judge.me
Two reviews & reputation tools side by side. Prices are the starting plan a small business would pick, in USD.
Short version
Judge.me costs less for a six-person team.
SurveySparrow fits retail shop, restaurant or café, service business, agency or studio, trades or contractor.- Judge.me fits online store.
| Compare | SurveySparrowSurveySparrow | Judge.meJudge.me |
|---|---|---|
| In one line | Conversational surveys and NPS to catch unhappy customers early | Product reviews for online stores, free or $15 a month |
| Starting price | From $19/mo | Free |
| Six-person team | $19/mo | $0/mo |
| Plans | Free (1 user, 75 responses/quarter); billed yearly: Basic $19/mo (1 user, 2,500 responses/yr), Starter $39 (1 user, 15,000/yr), Business $79 (3 users, 36,000/yr); quarterly billing $39/$59/$149; extra users $49/mo each; no monthly billing; 14-day trial | Free (unlimited reviews); Awesome $15/mo, the most it ever costs |
| Pricing model | Free tier | Free tier |
| Free trial | 14 days | — |
| Users | 1 on Basic and Starter; 3 on Business | Unlimited |
| Integrations | HubSpot, Salesforce, Zapier, Slack, Google Sheets | Shopify, Wix, BigCommerce, WooCommerce, Squarespace |
| Team size | Just me · 2–10 people · 11–50 people | Just me · 2–10 people · 11–50 people |
| Available in | US · UK · CA · AU | US · UK · CA · AU |
| Phone support | Plans not stated | None listed |
| Live chat | Business and up | Every plan |
| Support hours | Email: 24x5 · Live chat: 24x5 | Live chat: 24/7 · Email: 24/7 |
| Incidents posted | SurveySparrow has a public status page. Status page | 0 incidents posted on Judge.me's status page, which covers all Judge.me products and regions, in the 90 days to Oct 27, 2026. Status page |
| Capterra score | 4.4 / 5 from 123 reviews | 5.0 / 5 from 21 reviews |
| Trustpilot score | 3.9 / 5 from 751 reviews | 4.8 / 5 from 4,230 reviews |
| Fit: Retail shop | 65 | 55 |
| Fit: Restaurant or café | 70 | 10 |
| Fit: Service business | 80 | 10 |
| Fit: Agency or studio | 70 | 5 |
| Fit: Trades or contractor | 55 | 5 |
| Fit: Online store | 70 | 92 |
| Why people pick it |
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| Where it falls short |
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| Visit SurveySparrow | Visit Judge.me |
Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices
SurveySparrow: partner link. We may earn a commission; it never affects rankings.
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