Birdeye vs Judge.me

Two reviews & reputation tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	BirdeyeBirdeye	Judge.meJudge.me
In one line	Reviews, listings, and messaging for multi-location businesses	Product reviews for online stores, free or $15 a month
Starting price	Price by quote	Free
Six-person team	Price by quote	$0/mo
Plans	No prices published; quoted by number of locations through a form on birdeye.com	Free (unlimited reviews); Awesome $15/mo, the most it ever costs
Pricing model	Paid	Free tier
Free trial	—	—
Users	Unlimited	Unlimited
Integrations	Google, Facebook, 3,000+ systems	Shopify, Wix, BigCommerce, WooCommerce, Squarespace
Team size	11–50 people · 51–200 people	Just me · 2–10 people · 11–50 people
Available in	US · UK · CA · AU	US · UK · CA · AU
Phone support	Plans not stated (US, CA); plans not stated (AU); plans not stated (UK)	None listed
Live chat	None listed	Every plan
Support hours	Not published	Live chat: 24/7 · Email: 24/7
Incidents posted	0 incidents posted on Birdeye's status page, which covers all Birdeye products and regions, in the 90 days to Oct 27, 2026. Status page	0 incidents posted on Judge.me's status page, which covers all Judge.me products and regions, in the 90 days to Oct 27, 2026. Status page
Capterra score	4.7 / 5 from 707 reviews	5.0 / 5 from 21 reviews
Trustpilot score	3.1 / 5 from 682 reviews	4.8 / 5 from 4,230 reviews
Fit: Retail shop	75	55
Fit: Restaurant or café	75	10
Fit: Service business	85	10
Fit: Agency or studio	30	5
Fit: Trades or contractor	80	5
Fit: Online store	30	92
Why people pick it	Listings management included Scales to many locations	Free plan with unlimited reviews Flat $15 top price
Where it falls short	Quote-based pricing More than one location needs	Only for product stores Shopify gets features first
	Visit Birdeye ↗	Visit Judge.me ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices