Podium vs Judge.me
Two reviews & reputation tools side by side. Prices are the starting plan a small business would pick, in USD.
Short version
Judge.me costs less for a six-person team.
Podium fits retail shop, restaurant or café, service business, agency or studio, trades or contractor.- Judge.me fits online store.
| Compare | PodiumPodium | Judge.meJudge.me |
|---|---|---|
| In one line | Text customers for reviews, payments, and follow-ups | Product reviews for online stores, free or $15 a month |
| Starting price | From $399/mo | Free |
| Six-person team | $399/mo | $0/mo |
| Plans | Core $399/mo (5 numbers, 250 bulk texts/mo); Pro $599/mo (15 numbers, 500); Signature by quote; phone seats $25-30/user/mo extra; extra numbers $5/mo; HVAC businesses by quote | Free (unlimited reviews); Awesome $15/mo, the most it ever costs |
| Pricing model | Paid | Free tier |
| Free trial | — | — |
| Users | Unlimited | Unlimited |
| Integrations | Google, Facebook, QuickBooks, 200+ industry systems | Shopify, Wix, BigCommerce, WooCommerce, Squarespace |
| Team size | 2–10 people · 11–50 people | Just me · 2–10 people · 11–50 people |
| Available in | US · CA · AU | US · UK · CA · AU |
| Phone support | Every plan | None listed |
| Live chat | Every plan | Every plan |
| Support hours | Phone: Monday–Friday 6:00 AM–6:00 PM MST · Live chat: Monday–Friday 6:00 AM–11:00 PM MST; Saturday–Sunday 7:00 AM–9:00 PM MST · Email: Monday–Friday 6:00 AM–11:00 PM MST; Saturday–Sunday 7:00 AM–9:00 PM MST | Live chat: 24/7 · Email: 24/7 |
| Incidents posted | Podium has a public status page. Status page | 0 incidents posted on Judge.me's status page, which covers all Judge.me products and regions, in the 90 days to Oct 27, 2026. Status page |
| Capterra score | 4.2 / 5 from 526 reviews | 5.0 / 5 from 21 reviews |
| Trustpilot score | 4.0 / 5 from 365 reviews | 4.8 / 5 from 4,230 reviews |
| Fit: Retail shop | 75 | 55 |
| Fit: Restaurant or café | 70 | 10 |
| Fit: Service business | 90 | 10 |
| Fit: Agency or studio | 30 | 5 |
| Fit: Trades or contractor | 90 | 5 |
| Fit: Online store | 30 | 92 |
| Why people pick it |
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| Where it falls short |
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| Visit Podium | Visit Judge.me |
Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices
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