Trustpilot vs Judge.me

Two reviews & reputation tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	TrustpilotTrustpilot	Judge.meJudge.me
In one line	The review site shoppers check, with a free plan	Product reviews for online stores, free or $15 a month
Starting price	Free	Free
Six-person team	$0/mo	$0/mo
Plans	Free (50 invitations/mo); Starter $99/mo per domain (businesses up to $5M revenue); Plus $319/mo; Premium $799/mo; billed annually, 12-month prepaid	Free (unlimited reviews); Awesome $15/mo, the most it ever costs
Pricing model	Free tier	Free tier
Free trial	—	—
Users	Unlimited	Unlimited
Integrations	Shopify, WooCommerce, BigCommerce, HubSpot, Salesforce	Shopify, Wix, BigCommerce, WooCommerce, Squarespace
Team size	2–10 people · 11–50 people · 51–200 people	Just me · 2–10 people · 11–50 people
Available in	US · UK · CA · AU	US · UK · CA · AU
Phone support	Not looked up yet	None listed
Live chat	Not looked up yet	Every plan
Support hours	Not published	Live chat: 24/7 · Email: 24/7
Incidents posted	2 incidents posted on Trustpilot's status page, which covers all Trustpilot products and regions, in the 90 days to Oct 27, 2026; 0 marked major or critical by Trustpilot. Status page	0 incidents posted on Judge.me's status page, which covers all Judge.me products and regions, in the 90 days to Oct 27, 2026. Status page
Capterra score	4.5 / 5 from 1,207 reviews	5.0 / 5 from 21 reviews
Trustpilot score	Not listed	4.8 / 5 from 4,230 reviews
Fit: Retail shop	45	55
Fit: Restaurant or café	25	10
Fit: Service business	65	10
Fit: Agency or studio	50	5
Fit: Trades or contractor	40	5
Fit: Online store	85	92
Why people pick it	Widely recognized by shoppers Free plan to start	Free plan with unlimited reviews Flat $15 top price
Where it falls short	Paid plans need a 12-month prepaid contract Less useful for local businesses	Only for product stores Shopify gets features first
	Visit Trustpilot ↗	Visit Judge.me ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices