Zoho Inventory vs Lightspeed Retail
Two inventory tools side by side. Prices are the starting plan a small business would pick, in USD.
Short version
Lightspeed Retail fits retail shop.
Zoho Inventory fits restaurant or café, service business, trades or contractor, online store.
| Compare | Zoho InventoryZoho | Lightspeed RetailLightspeed |
|---|---|---|
| In one line | Order and stock management with a real free tier | POS and inventory built for shops with deep catalogs |
| Starting price | Free for 1 user | From $89/mo |
| Six-person team | Not listed | Not listed |
| Plans | Free (50 orders/mo, 1 user); Standard $29/mo (500 orders, 3 users); Premium $79/mo; Plus $129/mo; Enterprise $249/mo, billed annually | Basic $89/mo; Core $149/mo; Plus $289/mo (1 register each, extra registers $59/mo, each extra location another plan fee); card-present payments 1.5% with Lightspeed Payments; up to 18% off annual ($109/mo on Basic monthly) |
| Pricing model | Free tier | Paid |
| Free trial | 14 days | — |
| Users | 1 on free; 3 on Standard | 1 register per plan |
| Integrations | Zoho suite, Shopify, Amazon, Etsy | QuickBooks, Xero, Shopify, Mailchimp |
| Team size | Just me · 2–10 people · 11–50 people | 2–10 people · 11–50 people · 51–200 people |
| Available in | US · UK · CA · AU | US · UK · CA · AU |
| Phone support | Plans not stated | Plans not stated |
| Live chat | None listed | Plans not stated |
| Support hours | Email: 24/5 · Phone: Monday - Friday (9:00 AM - 9:00 PM ET) | Phone: 24/7 · Live chat: 24/7 |
| Incidents posted | Zoho has a public status page. Status page | 32 incidents posted on Lightspeed's status page, which covers all Lightspeed products and regions, in the 90 days to Oct 27, 2026; 9 marked major or critical by Lightspeed. Status page |
| Capterra score | 4.5 / 5 from 423 reviews | 4.0 / 5 from 976 reviews |
| Fit: Retail shop | 80 | 92 |
| Fit: Restaurant or café | 25 | 15 |
| Fit: Service business | 25 | 15 |
| Fit: Agency or studio | 10 | 5 |
| Fit: Trades or contractor | 45 | 20 |
| Fit: Online store | 85 | 70 |
| Why people pick it |
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| Where it falls short |
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| Visit Zoho Inventory | Visit Lightspeed Retail |
Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices
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