Lightspeed Retail vs BoxHero

Two inventory tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	Lightspeed RetailLightspeed	BoxHeroBoxHero
In one line	POS and inventory built for shops with deep catalogs	Simple stock counts across locations, free for 100 items
Starting price	From $89/mo	Free
Six-person team	Not listed	$39/mo
Plans	Basic $89/mo; Core $149/mo; Plus $289/mo (1 register each, extra registers $59/mo, each extra location another plan fee); card-present payments 1.5% with Lightspeed Payments; up to 18% off annual ($109/mo on Basic monthly)	Personal free (1 member, 100 items, 1 location; no add-ons); Business $24/mo billed yearly, $30 monthly (3 members, 1,000 items, 3 locations); extra members $5/mo each, 1,000 more items $10/mo, and 10 more locations $10/mo, on Business only
Pricing model	Paid	Free tier
Free trial	—	30 days
Users	1 register per plan	1 on free; 3 on Business
Integrations	QuickBooks, Xero, Shopify, Mailchimp	Open API, webhooks, Excel import and export
Team size	2–10 people · 11–50 people · 51–200 people	Just me · 2–10 people
Available in	US · UK · CA · AU	US · UK · CA · AU
Phone support	Plans not stated	None listed
Live chat	Plans not stated	Plans not stated
Support hours	Phone: 24/7 · Live chat: 24/7	Not published
Incidents posted	32 incidents posted on Lightspeed's status page, which covers all Lightspeed products and regions, in the 90 days to Oct 27, 2026; 9 marked major or critical by Lightspeed. Status page	0 incidents posted on BoxHero's status page in the 90 days to Oct 27, 2026. Status page
Capterra score	4.0 / 5 from 976 reviews	4.8 / 5 from 19 reviews (few reviews)
Fit: Retail shop	92	72
Fit: Restaurant or café	15	50
Fit: Service business	15	45
Fit: Agency or studio	5	15
Fit: Trades or contractor	20	60
Fit: Online store	70	55
Why people pick it	Best-in-class retail inventory Multi-store	Usable free plan Flat team price, not per seat
Where it falls short	Pricier than Square Annual contracts common	No built-in Shopify, Amazon, or QuickBooks sync Free plan keeps 30 days of history
	Visit Lightspeed Retail ↗	Visit BoxHero ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices