Podium vs Survicate

Two reviews & reputation tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	PodiumPodium	SurvicateSurvicate
In one line	Text customers for reviews, payments, and follow-ups	Customer surveys by email, website pop-up, app and QR code
Starting price	From $399/mo	From $56/mo
Six-person team	$399/mo	$56/mo
Plans	Core $399/mo (5 numbers, 250 bulk texts/mo); Pro $599/mo (15 numbers, 500); Signature by quote; phone seats $25-30/user/mo extra; extra numbers $5/mo; HVAC businesses by quote	Free (25 responses/mo, 1 active survey, 3 users). Growth, yearly billing: $56/mo for 100 responses/mo, $114 for 250, $169 for 500, $229 for 1,000, $289 for 1,500; 10 seats, unlimited surveys. Starter, monthly only: $89/mo for 100 responses, 5 seats, 2 active surveys. Pro from $349/mo; Enterprise from $569/mo. 10-day free trial, no card
Pricing model	Paid	Free tier
Free trial	—	10 days
Users	Unlimited	10 seats on Growth
Integrations	Google, Facebook, QuickBooks, 200+ industry systems	HubSpot, Intercom, Zendesk, Slack, Mailchimp, Klaviyo, Zapier, Google Sheets
Team size	2–10 people · 11–50 people	2–10 people · 11–50 people
Available in	US · CA · AU	US · UK · CA · AU
Phone support	Every plan	Enterprise only
Live chat	Every plan	Every plan
Support hours	Phone: Monday–Friday 6:00 AM–6:00 PM MST · Live chat: Monday–Friday 6:00 AM–11:00 PM MST; Saturday–Sunday 7:00 AM–9:00 PM MST · Email: Monday–Friday 6:00 AM–11:00 PM MST; Saturday–Sunday 7:00 AM–9:00 PM MST	Not published
Incidents posted	Podium has a public status page. Status page	0 incidents posted on Survicate's status page in the 90 days to Oct 27, 2026. Status page
Capterra score	4.2 / 5 from 526 reviews	Not listed
Trustpilot score	4.0 / 5 from 365 reviews	Not listed
Fit: Retail shop	75	40
Fit: Restaurant or café	70	35
Fit: Service business	90	55
Fit: Agency or studio	30	55
Fit: Trades or contractor	90	30
Fit: Online store	30	65
Why people pick it	Reviews climb fast One inbox for text and chat	Surveys on every channel Free plan to start
Where it falls short	Expensive Phone seats and fees cost extra	Price climbs with responses More than a simple form needs
	Visit Podium ↗	Visit Survicate ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices

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