Podium vs GatherUp

Two reviews & reputation tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	PodiumPodium	GatherUpTraject
In one line	Text customers for reviews, payments, and follow-ups	Review requests by text and email, priced per location
Starting price	From $399/mo	From $99/mo
Six-person team	$399/mo	$99/mo
Plans	Core $399/mo (5 numbers, 250 bulk texts/mo); Pro $599/mo (15 numbers, 500); Signature by quote; phone seats $25-30/user/mo extra; extra numbers $5/mo; HVAC businesses by quote	1 location $99/mo billed yearly, $124 monthly; 2-10 locations $60/mo each yearly ($75 monthly), down to $25 at 101+; 300 texts and 3,000 emails per location each month; listings management $40/mo per location extra
Pricing model	Paid	Free trial
Free trial	—	14 days
Users	Unlimited	No user limit; priced per location
Integrations	Google, Facebook, QuickBooks, 200+ industry systems	Zapier, Salesforce, Mailchimp, Constant Contact, QuickBooks Online, Toast, Google Sheets, API
Team size	2–10 people · 11–50 people	2–10 people · 11–50 people · 51–200 people
Available in	US · CA · AU	US
Phone support	Every plan	None listed
Live chat	Every plan	None listed
Support hours	Phone: Monday–Friday 6:00 AM–6:00 PM MST · Live chat: Monday–Friday 6:00 AM–11:00 PM MST; Saturday–Sunday 7:00 AM–9:00 PM MST · Email: Monday–Friday 6:00 AM–11:00 PM MST; Saturday–Sunday 7:00 AM–9:00 PM MST	Not published
Incidents posted	Podium has a public status page. Status page	We found no public status page for Traject.
Capterra score	4.2 / 5 from 526 reviews	4.6 / 5 from 41 reviews
Trustpilot score	4.0 / 5 from 365 reviews	2.6 / 5 from 4 reviews (few reviews)
Fit: Retail shop	75	75
Fit: Restaurant or café	70	78
Fit: Service business	90	85
Fit: Agency or studio	30	70
Fit: Trades or contractor	90	85
Fit: Online store	30	30
Why people pick it	Reviews climb fast One inbox for text and chat	Text and email review requests included Per-location price drops at volume
Where it falls short	Expensive Phone seats and fees cost extra	$99 a month is a lot for one location Listings management costs $40 per location extra
	Visit Podium ↗	Visit GatherUp ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices