Puzzle vs Pilot

Two accounting tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	PuzzlePuzzle	PilotPilot
In one line	Accounting for startups that live in Stripe and a neobank	Done-for-you bookkeeping and tax for startups
Starting price	From $30/mo	From $99/mo
Six-person team	$30/mo	$99/mo
Plans	Starter $30/mo monthly or $24/mo billed yearly (1 seat); Core $72/mo monthly or $58/mo billed yearly (5 seats); Complete $120/mo (unlimited seats); Scale $360/mo	Bookkeeping Essentials from $99/mo billed yearly (up to $100K monthly expenses); tax filing from $750/yr for newly formed companies, $2,000+ for partnerships and S-corps, $2,450+ for C-corps
Pricing model	Free trial	Paid
Free trial	60 days	—
Users	1 on Starter; 5 on Core	n/a
Both connect to	Ramp
Also connects to	Rippling, Deel, Mercury, Stripe Invoicing, BILL, Brex, Rho	No others on record10,000+ listed by the vendor
Team size	Just me · 2–10 people	2–10 people · 11–50 people
Available in	US	US
Phone support	None listed	Core and up
Live chat	Plans not stated	Every plan
Support hours	Not published	Not published
Incidents posted	We found no public status page for Puzzle.	We found no public status page for Pilot.
Capterra score	See reviews on Capterra	4.9 / 5 from 29 reviews
Trustpilot score	3.2 / 5 from 1 reviews (few reviews)	2.9 / 5 from 20 reviews
Fit: Retail shop	25	35
Fit: Restaurant or café	15	30
Fit: Service business	75	65
Fit: Agency or studio	82	78
Fit: Trades or contractor	30	40
Fit: Online store	55	75
Why people pick it	Cash and accrual books at once Strong startup integrations	A team does the books Tax filing from the same people
Where it falls short	No inventory Built for US startups, not local shops	Costs more than software Built around startups
	Visit Puzzle ↗	Visit Pilot ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices