Wave vs Pilot
Two accounting tools side by side. Prices are the starting plan a small business would pick, in USD.
Short version
Wave costs less for a six-person team.
Wave fits retail shop, restaurant or café, service business, trades or contractor.
Pilot fits online store.
Pilot suits teams past ten people.
| Compare | ||
|---|---|---|
| In one line | Free double-entry accounting and invoicing | Done-for-you bookkeeping and tax for startups |
| Starting price | Free | From $99/mo |
| Six-person team | $0/mo | $99/mo |
| Plans | Free (bank transactions entered by hand); Pro $19/mo or $190/yr adds automatic bank imports and receipt capture; cards 2.9% + 60¢ | Bookkeeping Essentials from $99/mo billed yearly (up to $100K monthly expenses); tax filing from $750/yr for newly formed companies, $2,000+ for partnerships and S-corps, $2,450+ for C-corps |
| Pricing model | Free tier | Paid |
| Free trial | — | — |
| Users | 1 on free plan | n/a |
| Both connect to | No shared connections on record. | |
| Also connects to | Helcim, Shoeboxed, Wave Payroll, Wise Business15+ listed by the vendor | Ramp10,000+ listed by the vendor |
| Team size | Just me · 2–10 people | 2–10 people · 11–50 people |
| Available in | US · CA | US |
| Phone support | None listed | Core and up |
| Live chat | Plans not stated | Every plan |
| Support hours | Live chat: Monday to Friday from 9 AM to 5 PM Eastern, Monday to Friday from 9 AM to 4:45 PM Eastern | Not published |
| Incidents posted | 5 incidents posted on H&R Block's status page, which covers all H&R Block products and regions, in the 90 days to Oct 27, 2026; 1 marked major or critical by H&R Block. Status page | We found no public status page for Pilot. |
| Capterra score | 4.4 / 5 from 1,731 reviews | 4.9 / 5 from 29 reviews |
| Trustpilot score | 3.1 / 5 from 558 reviews | 2.9 / 5 from 20 reviews |
| Fit: Retail shop | 71 | 35 |
| Fit: Restaurant or café | 60 | 30 |
| Fit: Service business | 85 | 65 |
| Fit: Agency or studio | 70 | 78 |
| Fit: Trades or contractor | 75 | 40 |
| Fit: Online store | 55 | 75 |
| Why people pick it |
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| Where it falls short |
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| Visit Wave | Visit Pilot | |
Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices
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