Xero vs Pilot
Two accounting tools side by side. Prices are the starting plan a small business would pick, in USD.
Short version
Xero costs less for a six-person team.
Xero fits retail shop, restaurant or café, service business, agency or studio, trades or contractor, online store.
Pilot: A team does the books.
| Compare | ||
|---|---|---|
| In one line | Cloud accounting with unlimited users on every plan | Done-for-you bookkeeping and tax for startups |
| Starting price | From $27/mo | From $99/mo |
| Six-person team | $27/mo | $99/mo |
| Plans | Early $27/mo (20 invoices); Growing $59/mo; Established $97/mo; unlimited users, no per-user fees; intro offers often cut the first 3 months | Bookkeeping Essentials from $99/mo billed yearly (up to $100K monthly expenses); tax filing from $750/yr for newly formed companies, $2,000+ for partnerships and S-corps, $2,450+ for C-corps |
| Pricing model | Free trial | Paid |
| Free trial | 30 days | — |
| Users | Unlimited | n/a |
| Both connect to | Ramp | |
| Also connects to | Square POS, Shopify POS, Gusto, Rippling, Deel, Shopify, Mercury, Relay +31 more1,000+ listed by the vendor | No others on record10,000+ listed by the vendor |
| Team size | Just me · 2–10 people · 11–50 people · 51–200 people | 2–10 people · 11–50 people |
| Available in | US · UK · CA · AU | US |
| Phone support | None listed | Core and up |
| Live chat | None listed | Every plan |
| Support hours | Web form: 24/7 | Not published |
| Incidents posted | 26 incidents posted on Xero Ltd's status page, which covers all Xero Ltd products and regions, in the 90 days to Oct 27, 2026; 10 marked major or critical by Xero Ltd. Status page | We found no public status page for Pilot. |
| Capterra score | 4.4 / 5 from 3,332 reviews | 4.9 / 5 from 29 reviews |
| Trustpilot score | 4.1 / 5 from 11,478 reviews | 2.9 / 5 from 20 reviews |
| Fit: Retail shop | 84 | 35 |
| Fit: Restaurant or café | 80 | 30 |
| Fit: Service business | 88 | 65 |
| Fit: Agency or studio | 90 | 78 |
| Fit: Trades or contractor | 84 | 40 |
| Fit: Online store | 85 | 75 |
| Why people pick it |
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| Where it falls short |
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| Visit Xero | Visit Pilot | |
Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices
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