Xero vs Pilot

Two accounting tools side by side. Prices are the starting plan a small business would pick, in USD.

Short version

  • Xero costs less for a six-person team.
  • Xero fits retail shop, restaurant or café, service business, agency or studio, trades or contractor, online store.
  • Pilot: A team does the books.
CompareXeroXero LtdPilotPilot
In one lineCloud accounting with unlimited users on every planDone-for-you bookkeeping and tax for startups
Starting priceFrom $27/moFrom $99/mo
Six-person team$27/mo$99/mo
PlansEarly $27/mo (20 invoices); Growing $59/mo; Established $97/mo; unlimited users, no per-user fees; intro offers often cut the first 3 monthsBookkeeping Essentials from $99/mo billed yearly (up to $100K monthly expenses); tax filing from $750/yr for newly formed companies, $2,000+ for partnerships and S-corps, $2,450+ for C-corps
Pricing modelFree trialPaid
Free trial30 days—
UsersUnlimitedn/a
Both connect toRamp
Also connects toSquare POS, Shopify POS, Gusto, Rippling, Deel, Shopify, Mercury, Relay +31 more1,000+ listed by the vendorNo others on record10,000+ listed by the vendor
Team sizeJust me · 2–10 people · 11–50 people · 51–200 people2–10 people · 11–50 people
Available inUS · UK · CA · AUUS
Phone supportNone listedCore and up
Live chatNone listedEvery plan
Support hoursWeb form: 24/7Not published
Incidents posted26 incidents posted on Xero Ltd's status page, which covers all Xero Ltd products and regions, in the 90 days to Oct 27, 2026; 10 marked major or critical by Xero Ltd. Status pageWe found no public status page for Pilot.
Capterra score4.4 / 5 from 3,332 reviews4.9 / 5 from 29 reviews
Trustpilot score4.1 / 5 from 11,478 reviews2.9 / 5 from 20 reviews
Fit: Retail shop8435
Fit: Restaurant or café8030
Fit: Service business8865
Fit: Agency or studio9078
Fit: Trades or contractor8440
Fit: Online store8575
Why people pick it
  • Unlimited users
  • Clean interface
  • Good for multi-currency
  • A team does the books
  • Tax filing from the same people
Where it falls short
  • Early plan limits are tight
  • Fewer US accountants use it
  • Costs more than software
  • Built around startups
Visit Xero Visit Pilot

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices

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