QuickBooks Online vs Puzzle

Two accounting tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	QuickBooks OnlineIntuit	PuzzlePuzzle
In one line	The accounting software most US accountants already use	Accounting for startups that live in Stripe and a neobank
Starting price	From $38/mo	From $30/mo
Six-person team	$38/mo	$30/mo
Plans	Simple Start $38/mo (1 user); Essentials $85/mo (3 users); Plus $140/mo (5 users); Advanced up to 25 users; every plan adds 2 accountant logins; list prices, with promotions often cutting the first 3 months	Starter $30/mo monthly or $24/mo billed yearly (1 seat); Core $72/mo monthly or $58/mo billed yearly (5 seats); Complete $120/mo (unlimited seats); Scale $360/mo
Pricing model	Free trial	Free trial
Free trial	30 days	60 days
Users	1–25 depending on plan	1 on Starter; 5 on Core
Both connect to	Rippling, Deel, Mercury, Stripe Invoicing, BILL, Ramp, Brex, Rho
Also connects to	Square POS, Toast, Gusto, Homebase, Shopify, Squarespace Commerce, Relay, Bluevine +39 more800+ listed by the vendor	No others on record
Team size	Just me · 2–10 people · 11–50 people	Just me · 2–10 people
Available in	US · UK · CA · AU	US
Phone support	Plans not stated (US)	None listed
Live chat	Every paid plan	Plans not stated
Support hours	Live chat: Mon–Fri 6 AM–6 PM PT, Sat 6 AM–3 PM PT, Sun closed (Simple Start, Essentials, Plus), Mon–Fri 6 AM–7 PM PT, Sat–Sun 6 AM–3 PM PT (Advanced) · Phone: Monday- Friday 6am -6pm PST	Not published
Incidents posted	5 incidents posted on Intuit's status page, which covers all Intuit products and regions, in the 90 days to Oct 27, 2026; 2 marked major or critical by Intuit. Status page	We found no public status page for Puzzle.
Capterra score	4.3 / 5 from 8,546 reviews	See reviews on Capterra
Trustpilot score	Not listed	3.2 / 5 from 1 reviews (few reviews)
Fit: Retail shop	92	25
Fit: Restaurant or café	88	15
Fit: Service business	90	75
Fit: Agency or studio	85	82
Fit: Trades or contractor	92	30
Fit: Online store	80	55
Why people pick it	Every US accountant knows it Strong bank feeds and reconciliation Large integration catalog	Cash and accrual books at once Strong startup integrations
Where it falls short	Frequent price increases User limits on lower tiers	No inventory Built for US startups, not local shops
	Visit QuickBooks Online ↗	Visit Puzzle ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices

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