QuickBooks Online vs Pilot

Two accounting tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	QuickBooks OnlineIntuit	PilotPilot
In one line	The accounting software most US accountants already use	Done-for-you bookkeeping and tax for startups
Starting price	From $38/mo	From $99/mo
Six-person team	$38/mo	$99/mo
Plans	Simple Start $38/mo (1 user); Essentials $85/mo (3 users); Plus $140/mo (5 users); Advanced up to 25 users; every plan adds 2 accountant logins; list prices, with promotions often cutting the first 3 months	Bookkeeping Essentials from $99/mo billed yearly (up to $100K monthly expenses); tax filing from $750/yr for newly formed companies, $2,000+ for partnerships and S-corps, $2,450+ for C-corps
Pricing model	Free trial	Paid
Free trial	30 days	—
Users	1–25 depending on plan	n/a
Both connect to	Ramp
Also connects to	Square POS, Toast, Gusto, Rippling, Homebase, Deel, Shopify, Squarespace Commerce +46 more800+ listed by the vendor	No others on record10,000+ listed by the vendor
Team size	Just me · 2–10 people · 11–50 people	2–10 people · 11–50 people
Available in	US · UK · CA · AU	US
Phone support	Plans not stated (US)	Core and up
Live chat	Every paid plan	Every plan
Support hours	Live chat: Mon–Fri 6 AM–6 PM PT, Sat 6 AM–3 PM PT, Sun closed (Simple Start, Essentials, Plus), Mon–Fri 6 AM–7 PM PT, Sat–Sun 6 AM–3 PM PT (Advanced) · Phone: Monday- Friday 6am -6pm PST	Not published
Incidents posted	5 incidents posted on Intuit's status page, which covers all Intuit products and regions, in the 90 days to Oct 27, 2026; 2 marked major or critical by Intuit. Status page	We found no public status page for Pilot.
Capterra score	4.3 / 5 from 8,546 reviews	4.9 / 5 from 29 reviews
Trustpilot score	Not listed	2.9 / 5 from 20 reviews
Fit: Retail shop	92	35
Fit: Restaurant or café	88	30
Fit: Service business	90	65
Fit: Agency or studio	85	78
Fit: Trades or contractor	92	40
Fit: Online store	80	75
Why people pick it	Every US accountant knows it Strong bank feeds and reconciliation Large integration catalog	A team does the books Tax filing from the same people
Where it falls short	Frequent price increases User limits on lower tiers	Costs more than software Built around startups
	Visit QuickBooks Online ↗	Visit Pilot ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices

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