Constant Contact vs EmailOctopus

Two email marketing tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	Constant ContactConstant Contact	EmailOctopusEmailOctopus
In one line	Email, social posts, and events with live phone support	Low-cost newsletters, free up to 2,500 subscribers
Starting price	From $10.20/mo	Free for 1 user
At 2,500 contacts	Not on record	Free
Plans	Starting prices, rising with contacts, billed yearly (15% off): Lite $10.20/mo; Standard $29.75/mo; Premium $68/mo (500 SMS); month to month $12, $35 and $80	Free to 2,500 subscribers (10,000 emails/mo, branding, 1 user); Pro $9/mo billed yearly or $10 monthly at 500 subscribers, $28 at 5,000 and $40 at 10,000 billed yearly
Pricing model	Free trial	Free tier
Free trial	—	—
Users	Not listed	1 on free; unlimited on Pro
Both connect to	No shared connections on record.
Also connects to	HubSpot CRM, Shopify, BigCommerce, Volusion, Shift4Shop	None in our catalog
Team size	Just me · 2–10 people · 11–50 people	Just me · 2–10 people
Available in	US · UK · CA · AU	US · UK · CA · AU
Phone support	Plans not stated (US, CA)	None listed
Live chat	Plans not stated	Pro and up
Support hours	Phone: Monday to Friday: 8am - 8pm ET; Saturday: 10am - 6pm ET, Saturday: 10am - 6pm ET, 3pm - 10pm UK · Live chat: Monday to Friday: 3am - 8pm ET · Video call: Monday to Friday: 10am - 4pm ET	Email: Every day, limited support on weekends
Incidents posted	4 incidents posted on Constant Contact's status page, which covers all Constant Contact products and regions, in the 90 days to Oct 27, 2026; 1 marked major or critical by Constant Contact. Status page	3 incidents posted on EmailOctopus's status page, which covers all EmailOctopus products and regions, in the 90 days to Oct 27, 2026; 1 marked major or critical by EmailOctopus. Status page
Capterra score	4.3 / 5 from 2,953 reviews	4.8 / 5 from 657 reviews
Trustpilot score	4.0 / 5 from 2,116 reviews	4.8 / 5 from 338 reviews
Fit: Retail shop	80	70
Fit: Restaurant or café	78	70
Fit: Service business	82	78
Fit: Agency or studio	65	65
Fit: Trades or contractor	65	60
Fit: Online store	65	50
Why people pick it	Live phone and chat support on every plan Social posts and event tools included	Free up to 2,500 subscribers Cheap Pro plan with unlimited users
Where it falls short	No free plan Price rises with your contact count	Free plan keeps branding and 30 days of reports Most integrations go through Zapier
	Visit Constant Contact ↗	Visit EmailOctopus ↗

List-size prices are the vendor's published price for 2,500 contacts. How we calculate prices