SimpleTexting vs Kit

Two email marketing tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	SimpleTextingSimpleTexting	KitKit
In one line	SMS marketing and two-way texting for small businesses	Email for creators, formerly ConvertKit, with a free plan
Starting price	From $33.20/mo + $20/extra person	From $32.50/mo
At 2,500 contacts	$33.20/mo	Not on record
Plans	Billed yearly: $33.20/mo ($398.40/yr) for 6,000 credits a year plus a local number; monthly $39 (500 credits/mo, $29, plus a $10 local number); larger credit bundles cost more; extra credits 5.5¢; $4 one-time carrier registration; carrier fees extra; 3 users included, extra users $20/mo each	Free plan up to 10,000 subscribers; Creator $32.50/mo billed yearly ($390/year) or $39 monthly; Creator Pro $65.83/mo billed yearly ($790/year) or $79 monthly, with the first year currently 25% off on yearly billing ($593, about $50/mo); both rise with active subscribers; 14-day free trial; billed in USD
Pricing model	Free trial	Free tier
Free trial	—	14 days
Users	3 included; extra users $20/mo	Not listed
Both connect to	No shared connections on record.
Also connects to	None in our catalog	Shopify, WooCommerce, Teachable, Shift4Shop
Team size	Just me · 2–10 people · 11–50 people	Just me · 2–10 people
Available in	US · CA	US · UK · CA · AU
Phone support	Every plan	Not looked up yet
Live chat	Every plan	Not looked up yet
Support hours	Phone: Mon-Fri 9 a.m.-9 p.m. ET, Sat-Sun 10 a.m.-5 p.m. ET, Mon-Fri 8am-12am ET, Sat-Sun 10am-5pm ET · Live chat: Mon-Fri 9 a.m.-9 p.m. ET, Sat-Sun 10 a.m.-5 p.m. ET, Mon-Fri 8am-12am ET, Sat-Sun 10am-5pm ET	Not looked up yet
Incidents posted	2 incidents posted on SimpleTexting's status page in the 90 days to Oct 27, 2026; 0 marked major or critical by SimpleTexting. Status page	Not looked up yet
Capterra score	4.7 / 5 from 249 reviews	Not listed
Trustpilot score	4.7 / 5 from 592 reviews	Not listed
Fit: Retail shop	85	40
Fit: Restaurant or café	85	30
Fit: Service business	80	68
Fit: Agency or studio	45	62
Fit: Trades or contractor	65	25
Fit: Online store	75	60
Why people pick it	Simple to set up Two-way inbox and keywords	Kit's own apps for Shopify and WooCommerce sync customers and purchases Tags, segments, and automated sequences
Where it falls short	Credits-based pricing US and Canada focus	Paid plans start at $39 a month billed monthly Price rises with active subscribers
	Visit SimpleTexting ↗	Visit Kit ↗

List-size prices are the vendor's published price for 2,500 contacts. How we calculate prices

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