SimpleTexting vs Constant Contact

Two email marketing tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	SimpleTextingSimpleTexting	Constant ContactConstant Contact
In one line	SMS marketing and two-way texting for small businesses	Email, social posts, and events with live phone support
Starting price	From $33.20/mo + $20/extra person	From $10.20/mo
At 2,500 contacts	$33.20/mo	Not on record
Plans	Billed yearly: $33.20/mo ($398.40/yr) for 6,000 credits a year plus a local number; monthly $39 (500 credits/mo, $29, plus a $10 local number); larger credit bundles cost more; extra credits 5.5¢; $4 one-time carrier registration; carrier fees extra; 3 users included, extra users $20/mo each	Starting prices, rising with contacts, billed yearly (15% off): Lite $10.20/mo; Standard $29.75/mo; Premium $68/mo (500 SMS); month to month $12, $35 and $80
Pricing model	Free trial	Free trial
Free trial	—	—
Users	3 included; extra users $20/mo	Not listed
Both connect to	No shared connections on record.
Also connects to	None in our catalog	HubSpot CRM, Shopify, BigCommerce, Volusion, Shift4Shop
Team size	Just me · 2–10 people · 11–50 people	Just me · 2–10 people · 11–50 people
Available in	US · CA	US · UK · CA · AU
Phone support	Every plan	Plans not stated (US, CA)
Live chat	Every plan	Plans not stated
Support hours	Phone: Mon-Fri 9 a.m.-9 p.m. ET, Sat-Sun 10 a.m.-5 p.m. ET, Mon-Fri 8am-12am ET, Sat-Sun 10am-5pm ET · Live chat: Mon-Fri 9 a.m.-9 p.m. ET, Sat-Sun 10 a.m.-5 p.m. ET, Mon-Fri 8am-12am ET, Sat-Sun 10am-5pm ET	Phone: Monday to Friday: 8am - 8pm ET; Saturday: 10am - 6pm ET, Saturday: 10am - 6pm ET, 3pm - 10pm UK · Live chat: Monday to Friday: 3am - 8pm ET · Video call: Monday to Friday: 10am - 4pm ET
Incidents posted	2 incidents posted on SimpleTexting's status page in the 90 days to Oct 27, 2026; 0 marked major or critical by SimpleTexting. Status page	4 incidents posted on Constant Contact's status page, which covers all Constant Contact products and regions, in the 90 days to Oct 27, 2026; 1 marked major or critical by Constant Contact. Status page
Capterra score	4.7 / 5 from 249 reviews	4.3 / 5 from 2,953 reviews
Trustpilot score	4.7 / 5 from 592 reviews	4.0 / 5 from 2,116 reviews
Fit: Retail shop	85	80
Fit: Restaurant or café	85	78
Fit: Service business	80	82
Fit: Agency or studio	45	65
Fit: Trades or contractor	65	65
Fit: Online store	75	65
Why people pick it	Simple to set up Two-way inbox and keywords	Live phone and chat support on every plan Social posts and event tools included
Where it falls short	Credits-based pricing US and Canada focus	No free plan Price rises with your contact count
	Visit SimpleTexting ↗	Visit Constant Contact ↗

List-size prices are the vendor's published price for 2,500 contacts. How we calculate prices

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