Square Appointments vs SimplyBook.me

Two scheduling tools side by side. Prices are the starting plan a small business would pick, in USD.

Short version

  • Square Appointments fits retail shop.
  • SimplyBook.me fits restaurant or café, agency or studio, trades or contractor.
  • Square Appointments suits teams past ten people.
CompareSquare AppointmentsBlockSimplyBook.meSimplyBook.me
In one lineFree booking with unlimited staff calendars and Square paymentsOnline booking with a free plan and flat team pricing
Starting priceFreeFree
Six-person team$0/mo$0/mo
PlansFree $0/mo per location; Plus $49/mo per location; Premium $149/mo per location; in-person 2.6% + 15¢ on Free (2.5%/2.4% on Plus/Premium); online 3.3% + 30¢ on FreeFree (50 bookings/mo, 1 provider); billed yearly: Basic $11.90/mo (100 bookings, 5 providers); Standard $24.90 (500, 15); Premium $49.90 (2,000, 30); monthly $13.90/$29.90/$59.90; 14-day trial
Pricing modelFree tierFree tier
Free trial—14 days
UsersUnlimited staff calendars1 provider on free
Both connect toNo shared connections on record.
Also connects toNone in our catalogNone in our catalog
Team sizeJust me · 2–10 people · 11–50 peopleJust me · 2–10 people
Available inUS · UK · CA · AUUS · UK · CA · AU
Phone supportEvery plan (US)None listed
Live chatPlans not statedPlans not stated
Support hoursPhone: 6am–6pm PT M–F for the first 90 days (Square Free only), 6am–6pm PT M–F (Square Plus only), 24/7 (Square Premium only)Live chat: 24 hours on weekdays; on weekends chat messages answered twice a day
Incidents posted14 incidents posted on Block's status page, which covers all Block products and regions, in the 90 days to Oct 27, 2026; 0 marked major or critical by Block. Status pageWe found no public status page for SimplyBook.me.
Capterra score4.5 / 5 from 263 reviews4.6 / 5 from 1,293 reviews
Trustpilot scoreNot listed4.5 / 5 from 804 reviews
Fit: Retail shop5035
Fit: Restaurant or café1525
Fit: Service business9085
Fit: Agency or studio3060
Fit: Trades or contractor4565
Fit: Online store2020
Why people pick it
  • Free plan with unlimited staff
  • Payments and POS built in
  • Real free plan
  • Flat price covers several staff
Where it falls short
  • No-show fees need Plus
  • Tied to Square payments
  • Booking caps per plan
  • Many features sold as add-ons
Visit Square Appointments Visit SimplyBook.me

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices

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