Acuity Scheduling vs SimplyBook.me

Two scheduling tools side by side. Prices are the starting plan a small business would pick, in USD.

Short version

  • SimplyBook.me costs less for a six-person team.
  • SimplyBook.me fits restaurant or café, trades or contractor.
  • Acuity Scheduling: Intake forms and packages.
CompareAcuity SchedulingSquarespaceSimplyBook.meSimplyBook.me
In one lineClient booking with intake forms, packages, and paymentsOnline booking with a free plan and flat team pricing
Starting priceFrom $16/moFree
Six-person team$27/mo$0/mo
PlansStarter $16/mo (1 calendar); Standard $27/mo (6); Premium $55/mo (36), billed annually (monthly $20/$34/$69)Free (50 bookings/mo, 1 provider); billed yearly: Basic $11.90/mo (100 bookings, 5 providers); Standard $24.90 (500, 15); Premium $49.90 (2,000, 30); monthly $13.90/$29.90/$59.90; 14-day trial
Pricing modelFree trialFree tier
Free trial7 days14 days
Users1-36 calendars by plan1 provider on free
Both connect toNo shared connections on record.
Also connects toNone in our catalogNone in our catalog
Team sizeJust me · 2–10 peopleJust me · 2–10 people
Available inUS · UK · CA · AUUS · UK · CA · AU
Phone supportNone listedNone listed
Live chatPlans not statedPlans not stated
Support hoursLive chat: Monday to Friday 4:00 AM to 8:00 PM ET · Email: 24/7Live chat: 24 hours on weekdays; on weekends chat messages answered twice a day
Incidents posted7 incidents posted on Squarespace's status page in the 90 days to Oct 27, 2026; 3 marked major or critical by Squarespace. Status pageWe found no public status page for SimplyBook.me.
Capterra score4.8 / 5 from 5,771 reviews4.6 / 5 from 1,293 reviews
Trustpilot score3.6 / 5 from 688 reviews4.5 / 5 from 804 reviews
Fit: Retail shop3535
Fit: Restaurant or café1525
Fit: Service business9285
Fit: Agency or studio5560
Fit: Trades or contractor5065
Fit: Online store2020
Why people pick it
  • Intake forms and packages
  • Payments at booking
  • Real free plan
  • Flat price covers several staff
Where it falls short
  • Per-calendar tiers
  • Dated client-facing design
  • Booking caps per plan
  • Many features sold as add-ons
Visit Acuity Scheduling Visit SimplyBook.me

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices

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