Setmore vs SimplyBook.me
Two scheduling tools side by side. Prices are the starting plan a small business would pick, in USD.
Short version
SimplyBook.me costs less for a six-person team.
Setmore fits retail shop.
| Compare | ||
|---|---|---|
| In one line | Free online booking for up to 4 staff | Online booking with a free plan and flat team pricing |
| Starting price | From $5/person | Free |
| Six-person team | $30/mo | $0/mo |
| Plans | Free for up to 4 users (unlimited appointments, email reminders); Pro $5 per user/mo billed yearly, $12 monthly (SMS reminders, 2-way calendar sync, no branding); Live Receptionist $99/mo | Free (50 bookings/mo, 1 provider); billed yearly: Basic $11.90/mo (100 bookings, 5 providers); Standard $24.90 (500, 15); Premium $49.90 (2,000, 30); monthly $13.90/$29.90/$59.90; 14-day trial |
| Pricing model | Free tier | Free tier |
| Free trial | — | 14 days |
| Users | Up to 4 free | 1 provider on free |
| Both connect to | No shared connections on record. | |
| Also connects to | None in our catalog40+ listed by the vendor | None in our catalog |
| Team size | Just me · 2–10 people | Just me · 2–10 people |
| Available in | US · UK · CA · AU | US · UK · CA · AU |
| Phone support | Every plan | None listed |
| Live chat | Every plan | Plans not stated |
| Support hours | Live chat: 24/7 · Email: 24/7 · Phone: 24/7 | Live chat: 24 hours on weekdays; on weekends chat messages answered twice a day |
| Incidents posted | We found no public status page for Setmore. | We found no public status page for SimplyBook.me. |
| Capterra score | 4.6 / 5 from 960 reviews | 4.6 / 5 from 1,293 reviews |
| Trustpilot score | 4.9 / 5 from 3,274 reviews | 4.5 / 5 from 804 reviews |
| Fit: Retail shop | 50 | 35 |
| Fit: Restaurant or café | 30 | 25 |
| Fit: Service business | 88 | 85 |
| Fit: Agency or studio | 55 | 60 |
| Fit: Trades or contractor | 65 | 65 |
| Fit: Online store | 20 | 20 |
| Why people pick it |
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| Where it falls short |
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| Visit Setmore | Visit SimplyBook.me | |
Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices
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