Spocket vs BigCommerce

Two e-commerce tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	SpocketSpocket	BigCommerceBigCommerce
In one line	US and EU dropshipping suppliers plugged into your store	Hosted store platform with B2B features and no extra fee on its own payments
Starting price	From $39.99/mo	From $29/mo
Six-person team	$39.99/mo	$29/mo
On $10,000 of card sales	No card payments	$578/mo
Plans	Starter $39.99/mo (25 products); Professional $59.99/mo or $24/mo billed annually; Empire $99.99/mo or $57/mo annually; Unicorn $299.99/mo or $79/mo annually	Core $29/mo (up to $30K sales/yr); Growth $79/mo ($100K); Scale $299/mo, billed annually (monthly $39/$105/$399); BigCommerce Payments 2.89% + 30¢ on Core, 2.59% + 30¢ on Growth, 2.39% + 30¢ on Scale; 0.6-2% fee with outside payment providers
Pricing model	Free trial	Free trial
Free trial	7 days	15 days
Users	Unlimited	Unlimited staff on higher plans
Both connect to	No shared connections on record.
Also connects to	None in our catalog	QuickBooks Online, Mailchimp, Klaviyo, Hello Bar, MailerLite, Bench, Constant Contact, ActiveCampaign +2 more1,200+ listed by the vendor
Team size	Just me · 2–10 people	2–10 people · 11–50 people · 51–200 people
Available in	US · UK · CA · AU	US · UK · CA · AU
Phone support	None listed	Growth and up
Live chat	Every plan	Every paid plan
Support hours	Live chat: 24/7 · Email: 24/7	Live chat: 24/7 · Email: 24/7 · Phone: 24/7
Incidents posted	We found no public status page for Spocket.	35 incidents posted on BigCommerce's status page, which covers all BigCommerce products and regions, in the 90 days to Oct 27, 2026; 7 marked major or critical by BigCommerce. Status page
Capterra score	2.6 / 5 from 41 reviews	4.4 / 5 from 341 reviews
Trustpilot score	4.2 / 5 from 10,667 reviews	1.3 / 5 from 460 reviews
Fit: Retail shop	30	70
Fit: Restaurant or café	5	15
Fit: Service business	5	15
Fit: Agency or studio	10	25
Fit: Trades or contractor	5	10
Fit: Online store	80	88
Why people pick it	Faster shipping than overseas suppliers Branded invoicing	Strong catalog and B2B tools Sell on marketplaces from one place
Where it falls short	Monthly fee plus product margins Catalog is smaller than AliExpress	Sales ceilings force upgrades Fees with outside payment providers
	Visit Spocket ↗	Visit BigCommerce ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. Card sales costs include the plan price and card fees at US rates, at a $75 average sale. How we calculate prices

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