Squarespace Commerce vs BigCommerce

Two e-commerce tools side by side. Prices are the starting plan a small business would pick, in USD.

Short version

  • Squarespace Commerce costs less on $10,000 of monthly card sales.
  • BigCommerce fits retail shop, online store.
  • Squarespace Commerce fits restaurant or café, service business, agency or studio, trades or contractor.
  • BigCommerce suits teams past ten people.
CompareSquarespace CommerceSquarespaceBigCommerceBigCommerce
In one lineBeautiful site builder with a store attachedHosted store platform with B2B features and no extra fee on its own payments
Starting priceFrom $19/moFrom $29/mo
Six-person team$19/mo$29/mo
On $10,000 of card sales$359/mo$578/mo
PlansBasic $19/mo billed yearly ($25 monthly; 2.9% + 30¢ plus a 2% transaction fee); Core $29/mo (2.9% + 30¢); Plus $49/mo (2.7% + 30¢); Advanced $99/mo (2.5% + 30¢), billed yearlyCore $29/mo (up to $30K sales/yr); Growth $79/mo ($100K); Scale $299/mo, billed annually (monthly $39/$105/$399); BigCommerce Payments 2.89% + 30¢ on Core, 2.59% + 30¢ on Growth, 2.39% + 30¢ on Scale; 0.6-2% fee with outside payment providers
Pricing modelFree trialFree trial
Free trial14 days15 days
UsersUnlimited contributorsUnlimited staff on higher plans
Both connect toQuickBooks Online, Mailchimp, MailerLite, ActiveCampaign
Also connects toFreshBooksKlaviyo, Hello Bar, Bench, Constant Contact, Omnisend, GetResponse1,200+ listed by the vendor
Team sizeJust me · 2–10 people2–10 people · 11–50 people · 51–200 people
Available inUS · UK · CA · AUUS · UK · CA · AU
Phone supportNot looked up yetGrowth and up
Live chatPlans not statedEvery paid plan
Support hoursLive chat: Monday - Friday: 4:00AM to 8:00PM EST · Email: 24 hours a day 7 days a weekLive chat: 24/7 · Email: 24/7 · Phone: 24/7
Incidents posted7 incidents posted on Squarespace's status page, which covers all Squarespace products and regions, in the 90 days to Oct 27, 2026; 4 marked major or critical by Squarespace. Status page35 incidents posted on BigCommerce's status page, which covers all BigCommerce products and regions, in the 90 days to Oct 27, 2026; 7 marked major or critical by BigCommerce. Status page
Capterra score4.6 / 5 from 3,431 reviews4.4 / 5 from 341 reviews
Trustpilot scoreNot listed1.3 / 5 from 460 reviews
Fit: Retail shop5570
Fit: Restaurant or café6015
Fit: Service business8015
Fit: Agency or studio7525
Fit: Trades or contractor5010
Fit: Online store6588
Why people pick it
  • Templates look good out of the box
  • Site and store on one bill
  • Strong catalog and B2B tools
  • Sell on marketplaces from one place
Where it falls short
  • Weak inventory and shipping tools
  • Sales ceilings force upgrades
  • Fees with outside payment providers
Visit Squarespace Commerce Visit BigCommerce

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. Card sales costs include the plan price and card fees at US rates, at a $75 average sale. How we calculate prices

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