NiceJob vs Trustpilot

Two reviews & reputation tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	NiceJobNiceJob	TrustpilotTrustpilot
In one line	Automated review requests at a small-business price	The review site shoppers check, with a free plan
Starting price	From $75/mo	Free
Six-person team	$75/mo	$0/mo
Plans	Starter $75/mo; Pro $125/mo; no contracts	Free (50 invitations/mo); Starter $99/mo per domain (businesses up to $5M revenue); Plus $319/mo; Premium $799/mo; billed annually, 12-month prepaid
Pricing model	Free trial	Free tier
Free trial	14 days	—
Users	Unlimited	Unlimited
Integrations	Jobber, Housecall Pro, QuickBooks, Zapier	Shopify, WooCommerce, BigCommerce, HubSpot, Salesforce
Team size	Just me · 2–10 people	2–10 people · 11–50 people · 51–200 people
Available in	US · CA	US · UK · CA · AU
Phone support	Plans not stated	Not looked up yet
Live chat	Plans not stated	Not looked up yet
Support hours	Phone: Mon–Thurs 9–5 PT; Fri 9–1 PT	Not published
Incidents posted	NiceJob has a public status page. Status page	2 incidents posted on Trustpilot's status page, which covers all Trustpilot products and regions, in the 90 days to Oct 27, 2026; 0 marked major or critical by Trustpilot. Status page
Capterra score	4.9 / 5 from 203 reviews	4.5 / 5 from 1,207 reviews
Fit: Retail shop	60	45
Fit: Restaurant or café	50	25
Fit: Service business	85	65
Fit: Agency or studio	30	50
Fit: Trades or contractor	92	40
Fit: Online store	25	85
Why people pick it	Cheap Triggers from the job	Widely recognized by shoppers Free plan to start
Where it falls short	No messaging inbox Fewer integrations	Paid plans need a 12-month prepaid contract Less useful for local businesses
	Visit NiceJob ↗	Visit Trustpilot ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices