Birdeye vs GatherUp

Two reviews & reputation tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	BirdeyeBirdeye	GatherUpTraject
In one line	Reviews, listings, and messaging for multi-location businesses	Review requests by text and email, priced per location
Starting price	Price by quote	From $99/mo
Six-person team	Price by quote	$99/mo
Plans	No prices published; quoted by number of locations through a form on birdeye.com	1 location $99/mo billed yearly, $124 monthly; 2-10 locations $60/mo each yearly ($75 monthly), down to $25 at 101+; 300 texts and 3,000 emails per location each month; listings management $40/mo per location extra
Pricing model	Paid	Free trial
Free trial	—	14 days
Users	Unlimited	No user limit; priced per location
Integrations	Google, Facebook, 3,000+ systems	Zapier, Salesforce, Mailchimp, Constant Contact, QuickBooks Online, Toast, Google Sheets, API
Team size	11–50 people · 51–200 people	2–10 people · 11–50 people · 51–200 people
Available in	US · UK · CA · AU	US
Phone support	Plans not stated (US, CA); plans not stated (AU); plans not stated (UK)	None listed
Live chat	None listed	None listed
Support hours	Not published	Not published
Incidents posted	0 incidents posted on Birdeye's status page, which covers all Birdeye products and regions, in the 90 days to Oct 27, 2026. Status page	We found no public status page for Traject.
Capterra score	4.7 / 5 from 707 reviews	4.6 / 5 from 41 reviews
Trustpilot score	3.1 / 5 from 682 reviews	2.6 / 5 from 4 reviews (few reviews)
Fit: Retail shop	75	75
Fit: Restaurant or café	75	78
Fit: Service business	85	85
Fit: Agency or studio	30	70
Fit: Trades or contractor	80	85
Fit: Online store	30	30
Why people pick it	Listings management included Scales to many locations	Text and email review requests included Per-location price drops at volume
Where it falls short	Quote-based pricing More than one location needs	$99 a month is a lot for one location Listings management costs $40 per location extra
	Visit Birdeye ↗	Visit GatherUp ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices