Fera Reviews vs Survicate

Two reviews & reputation tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	Fera ReviewsFera	SurvicateSurvicate
In one line	Product reviews for small stores from $9 a month	Customer surveys by email, website pop-up, app and QR code
Starting price	From $7/mo	From $56/mo
Six-person team	$7/mo	$56/mo
Plans	Startup $7/mo billed yearly ($9 monthly); Small $19; Medium $69; Semi-large $139; larger plans up to $699; priced by monthly orders; BigCommerce, Magento, and custom stores start at Small; free trial, no free plan	Free (25 responses/mo, 1 active survey, 3 users). Growth, yearly billing: $56/mo for 100 responses/mo, $114 for 250, $169 for 500, $229 for 1,000, $289 for 1,500; 10 seats, unlimited surveys. Starter, monthly only: $89/mo for 100 responses, 5 seats, 2 active surveys. Pro from $349/mo; Enterprise from $569/mo. 10-day free trial, no card
Pricing model	Free trial	Free tier
Free trial	—	10 days
Users	Unlimited	10 seats on Growth
Integrations	Shopify, BigCommerce, Magento, custom stores	HubSpot, Intercom, Zendesk, Slack, Mailchimp, Klaviyo, Zapier, Google Sheets
Team size	Just me · 2–10 people	2–10 people · 11–50 people
Available in	US · UK · CA · AU	US · UK · CA · AU
Phone support	Plans not stated	Enterprise only
Live chat	Plans not stated	Every plan
Support hours	Not published	Not published
Incidents posted	5 incidents posted on Fera's status page, which covers all Fera products and regions, in the 90 days to Oct 27, 2026; 1 marked major or critical by Fera. Status page	0 incidents posted on Survicate's status page in the 90 days to Oct 27, 2026. Status page
Capterra score	4.8 / 5 from 18 reviews (few reviews)	Not listed
Fit: Retail shop	45	40
Fit: Restaurant or café	10	35
Fit: Service business	15	55
Fit: Agency or studio	15	55
Fit: Trades or contractor	10	30
Fit: Online store	85	65
Why people pick it	Cheap entry plan Product questions included	Surveys on every channel Free plan to start
Where it falls short	No free plan Online stores only	Price climbs with responses More than a simple form needs
	Visit Fera Reviews ↗	Visit Survicate ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices

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