Google Business Profile vs Fera Reviews

Two reviews & reputation tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	Google Business ProfileGoogle	Fera ReviewsFera
In one line	The free listing that drives most local search traffic	Product reviews for small stores from $9 a month
Starting price	Free	From $7/mo
Six-person team	$0/mo	$7/mo
Plans	Free	Startup $7/mo billed yearly ($9 monthly); Small $19; Medium $69; Semi-large $139; larger plans up to $699; priced by monthly orders; BigCommerce, Magento, and custom stores start at Small; free trial, no free plan
Pricing model	Free	Free trial
Free trial	—	—
Users	Unlimited managers	Unlimited
Integrations	Every reviews tool	Shopify, BigCommerce, Magento, custom stores
Team size	Just me · 2–10 people · 11–50 people · 51–200 people	Just me · 2–10 people
Available in	US · UK · CA · AU	US · UK · CA · AU
Phone support	Not looked up yet	Plans not stated
Live chat	Not looked up yet	Plans not stated
Support hours	Not published	Not published
Incidents posted	We found no public status page for Google.	5 incidents posted on Fera's status page, which covers all Fera products and regions, in the 90 days to Oct 27, 2026; 1 marked major or critical by Fera. Status page
Capterra score	Not listed	4.8 / 5 from 18 reviews (few reviews)
Fit: Retail shop	95	45
Fit: Restaurant or café	98	10
Fit: Service business	92	15
Fit: Agency or studio	60	15
Fit: Trades or contractor	95	10
Fit: Online store	30	85
Why people pick it	Free Where customers already look	Cheap entry plan Product questions included
Where it falls short	Verification can be slow Replying by hand does not scale	No free plan Online stores only
	Visit Google Business Profile ↗	Visit Fera Reviews ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices