Yotpo Reviews vs Survicate

Two reviews & reputation tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	Yotpo ReviewsYotpo	SurvicateSurvicate
In one line	Product reviews for online stores, priced by monthly orders	Customer surveys by email, website pop-up, app and QR code
Starting price	Free	From $56/mo
Six-person team	$0/mo	$56/mo
Plans	Free up to 50 orders/mo; Starter by monthly orders: $15 (under 100), $24 (100-199), $59 (200-299), $89 (300-599), $129 (600-999); Pro from $119/mo through sales	Free (25 responses/mo, 1 active survey, 3 users). Growth, yearly billing: $56/mo for 100 responses/mo, $114 for 250, $169 for 500, $229 for 1,000, $289 for 1,500; 10 seats, unlimited surveys. Starter, monthly only: $89/mo for 100 responses, 5 seats, 2 active surveys. Pro from $349/mo; Enterprise from $569/mo. 10-day free trial, no card
Pricing model	Free tier	Free tier
Free trial	—	10 days
Users	Not listed	10 seats on Growth
Integrations	Shopify, BigCommerce, WooCommerce, Adobe Commerce, Klaviyo, Google Shopping, TikTok Shop, Gorgias	HubSpot, Intercom, Zendesk, Slack, Mailchimp, Klaviyo, Zapier, Google Sheets
Team size	Just me · 2–10 people · 11–50 people	2–10 people · 11–50 people
Available in	US · UK · CA · AU	US · UK · CA · AU
Phone support	None listed	Enterprise only
Live chat	Pro and up	Every plan
Support hours	Not published	Not published
Incidents posted	1 incident posted on Yotpo's status page, which covers all Yotpo products and regions, in the 90 days to Oct 27, 2026; 1 marked major or critical by Yotpo. Status page	0 incidents posted on Survicate's status page in the 90 days to Oct 27, 2026. Status page
Capterra score	4.5 / 5 from 377 reviews	Not listed
Trustpilot score	1.7 / 5 from 233 reviews	Not listed
Fit: Retail shop	45	40
Fit: Restaurant or café	10	35
Fit: Service business	15	55
Fit: Agency or studio	20	55
Fit: Trades or contractor	5	30
Fit: Online store	92	65
Why people pick it	Free plan and a $15 entry price Works with Shopify, BigCommerce, and Klaviyo	Surveys on every channel Free plan to start
Where it falls short	Price climbs quickly with order volume Pro is sold through sales	Price climbs with responses More than a simple form needs
	Visit Yotpo Reviews ↗	Visit Survicate ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices

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