NiceJob vs Fera Reviews

Two reviews & reputation tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	NiceJobNiceJob	Fera ReviewsFera
In one line	Automated review requests at a small-business price	Product reviews for small stores from $9 a month
Starting price	From $75/mo	From $7/mo
Six-person team	$75/mo	$7/mo
Plans	Starter $75/mo; Pro $125/mo; no contracts	Startup $7/mo billed yearly ($9 monthly); Small $19; Medium $69; Semi-large $139; larger plans up to $699; priced by monthly orders; BigCommerce, Magento, and custom stores start at Small; free trial, no free plan
Pricing model	Free trial	Free trial
Free trial	14 days	—
Users	Unlimited	Unlimited
Integrations	Jobber, Housecall Pro, QuickBooks, Zapier	Shopify, BigCommerce, Magento, custom stores
Team size	Just me · 2–10 people	Just me · 2–10 people
Available in	US · CA	US · UK · CA · AU
Phone support	Plans not stated	Plans not stated
Live chat	Plans not stated	Plans not stated
Support hours	Phone: Mon–Thurs 9–5 PT; Fri 9–1 PT	Not published
Incidents posted	NiceJob has a public status page. Status page	5 incidents posted on Fera's status page, which covers all Fera products and regions, in the 90 days to Oct 27, 2026; 1 marked major or critical by Fera. Status page
Capterra score	4.9 / 5 from 203 reviews	4.8 / 5 from 18 reviews (few reviews)
Fit: Retail shop	60	45
Fit: Restaurant or café	50	10
Fit: Service business	85	15
Fit: Agency or studio	30	15
Fit: Trades or contractor	92	10
Fit: Online store	25	85
Why people pick it	Cheap Triggers from the job	Cheap entry plan Product questions included
Where it falls short	No messaging inbox Fewer integrations	No free plan Online stores only
	Visit NiceJob ↗	Visit Fera Reviews ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices