GatherUp vs Survicate

Two reviews & reputation tools side by side. Prices are the starting plan a small business would pick, in USD.

Short version

  • Survicate costs less for a six-person team.
  • GatherUp fits retail shop, restaurant or café, service business, agency or studio, trades or contractor.
  • Survicate fits online store.
CompareGatherUpTrajectSurvicateSurvicate
In one lineReview requests by text and email, priced per locationCustomer surveys by email, website pop-up, app and QR code
Starting priceFrom $99/moFrom $56/mo
Six-person team$99/mo$56/mo
Plans1 location $99/mo billed yearly, $124 monthly; 2-10 locations $60/mo each yearly ($75 monthly), down to $25 at 101+; 300 texts and 3,000 emails per location each month; listings management $40/mo per location extraFree (25 responses/mo, 1 active survey, 3 users). Growth, yearly billing: $56/mo for 100 responses/mo, $114 for 250, $169 for 500, $229 for 1,000, $289 for 1,500; 10 seats, unlimited surveys. Starter, monthly only: $89/mo for 100 responses, 5 seats, 2 active surveys. Pro from $349/mo; Enterprise from $569/mo. 10-day free trial, no card
Pricing modelFree trialFree tier
Free trial14 days10 days
UsersNo user limit; priced per location10 seats on Growth
IntegrationsZapier, Salesforce, Mailchimp, Constant Contact, QuickBooks Online, Toast, Google Sheets, APIHubSpot, Intercom, Zendesk, Slack, Mailchimp, Klaviyo, Zapier, Google Sheets
Team size2–10 people · 11–50 people · 51–200 people2–10 people · 11–50 people
Available inUSUS · UK · CA · AU
Phone supportNone listedEnterprise only
Live chatNone listedEvery plan
Support hoursNot publishedNot published
Incidents postedWe found no public status page for Traject.0 incidents posted on Survicate's status page in the 90 days to Oct 27, 2026. Status page
Capterra score4.6 / 5 from 41 reviewsNot listed
Trustpilot score2.6 / 5 from 4 reviews (few reviews)Not listed
Fit: Retail shop7540
Fit: Restaurant or café7835
Fit: Service business8555
Fit: Agency or studio7055
Fit: Trades or contractor8530
Fit: Online store3065
Why people pick it
  • Text and email review requests included
  • Per-location price drops at volume
  • Surveys on every channel
  • Free plan to start
Where it falls short
  • $99 a month is a lot for one location
  • Listings management costs $40 per location extra
  • Price climbs with responses
  • More than a simple form needs
Visit GatherUp Visit Survicate

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices

Survicate: partner link. We may earn a commission; it never affects rankings.

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