GatherUp vs Fera Reviews

Two reviews & reputation tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	GatherUpTraject	Fera ReviewsFera
In one line	Review requests by text and email, priced per location	Product reviews for small stores from $9 a month
Starting price	From $99/mo	From $7/mo
Six-person team	$99/mo	$7/mo
Plans	1 location $99/mo billed yearly, $124 monthly; 2-10 locations $60/mo each yearly ($75 monthly), down to $25 at 101+; 300 texts and 3,000 emails per location each month; listings management $40/mo per location extra	Startup $7/mo billed yearly ($9 monthly); Small $19; Medium $69; Semi-large $139; larger plans up to $699; priced by monthly orders; BigCommerce, Magento, and custom stores start at Small; free trial, no free plan
Pricing model	Free trial	Free trial
Free trial	14 days	—
Users	No user limit; priced per location	Unlimited
Integrations	Zapier, Salesforce, Mailchimp, Constant Contact, QuickBooks Online, Toast, Google Sheets, API	Shopify, BigCommerce, Magento, custom stores
Team size	2–10 people · 11–50 people · 51–200 people	Just me · 2–10 people
Available in	US	US · UK · CA · AU
Phone support	None listed	Plans not stated
Live chat	None listed	Plans not stated
Support hours	Not published	Not published
Incidents posted	We found no public status page for Traject.	5 incidents posted on Fera's status page, which covers all Fera products and regions, in the 90 days to Oct 27, 2026; 1 marked major or critical by Fera. Status page
Capterra score	4.6 / 5 from 41 reviews	4.8 / 5 from 18 reviews (few reviews)
Trustpilot score	2.6 / 5 from 4 reviews (few reviews)	Not listed
Fit: Retail shop	75	45
Fit: Restaurant or café	78	10
Fit: Service business	85	15
Fit: Agency or studio	70	15
Fit: Trades or contractor	85	10
Fit: Online store	30	85
Why people pick it	Text and email review requests included Per-location price drops at volume	Cheap entry plan Product questions included
Where it falls short	$99 a month is a lot for one location Listings management costs $40 per location extra	No free plan Online stores only
	Visit GatherUp ↗	Visit Fera Reviews ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices