Yotpo Reviews vs Fera Reviews

Two reviews & reputation tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	Yotpo ReviewsYotpo	Fera ReviewsFera
In one line	Product reviews for online stores, priced by monthly orders	Product reviews for small stores from $9 a month
Starting price	Free	From $7/mo
Six-person team	$0/mo	$7/mo
Plans	Free up to 50 orders/mo; Starter by monthly orders: $15 (under 100), $24 (100-199), $59 (200-299), $89 (300-599), $129 (600-999); Pro from $119/mo through sales	Startup $7/mo billed yearly ($9 monthly); Small $19; Medium $69; Semi-large $139; larger plans up to $699; priced by monthly orders; BigCommerce, Magento, and custom stores start at Small; free trial, no free plan
Pricing model	Free tier	Free trial
Free trial	—	—
Users	Not listed	Unlimited
Integrations	Shopify, BigCommerce, WooCommerce, Adobe Commerce, Klaviyo, Google Shopping, TikTok Shop, Gorgias	Shopify, BigCommerce, Magento, custom stores
Team size	Just me · 2–10 people · 11–50 people	Just me · 2–10 people
Available in	US · UK · CA · AU	US · UK · CA · AU
Phone support	None listed	Plans not stated
Live chat	Pro and up	Plans not stated
Support hours	Not published	Not published
Incidents posted	1 incident posted on Yotpo's status page, which covers all Yotpo products and regions, in the 90 days to Oct 27, 2026; 1 marked major or critical by Yotpo. Status page	5 incidents posted on Fera's status page, which covers all Fera products and regions, in the 90 days to Oct 27, 2026; 1 marked major or critical by Fera. Status page
Capterra score	4.5 / 5 from 377 reviews	4.8 / 5 from 18 reviews (few reviews)
Trustpilot score	1.7 / 5 from 233 reviews	Not listed
Fit: Retail shop	45	45
Fit: Restaurant or café	10	10
Fit: Service business	15	15
Fit: Agency or studio	20	15
Fit: Trades or contractor	5	10
Fit: Online store	92	85
Why people pick it	Free plan and a $15 entry price Works with Shopify, BigCommerce, and Klaviyo	Cheap entry plan Product questions included
Where it falls short	Price climbs quickly with order volume Pro is sold through sales	No free plan Online stores only
	Visit Yotpo Reviews ↗	Visit Fera Reviews ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices