GatherUp vs Yotpo Reviews

Two reviews & reputation tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	GatherUpTraject	Yotpo ReviewsYotpo
In one line	Review requests by text and email, priced per location	Product reviews for online stores, priced by monthly orders
Starting price	From $99/mo	Free
Six-person team	$99/mo	$0/mo
Plans	1 location $99/mo billed yearly, $124 monthly; 2-10 locations $60/mo each yearly ($75 monthly), down to $25 at 101+; 300 texts and 3,000 emails per location each month; listings management $40/mo per location extra	Free up to 50 orders/mo; Starter by monthly orders: $15 (under 100), $24 (100-199), $59 (200-299), $89 (300-599), $129 (600-999); Pro from $119/mo through sales
Pricing model	Free trial	Free tier
Free trial	14 days	—
Users	No user limit; priced per location	Not listed
Integrations	Zapier, Salesforce, Mailchimp, Constant Contact, QuickBooks Online, Toast, Google Sheets, API	Shopify, BigCommerce, WooCommerce, Adobe Commerce, Klaviyo, Google Shopping, TikTok Shop, Gorgias
Team size	2–10 people · 11–50 people · 51–200 people	Just me · 2–10 people · 11–50 people
Available in	US	US · UK · CA · AU
Phone support	None listed	None listed
Live chat	None listed	Pro and up
Support hours	Not published	Not published
Incidents posted	We found no public status page for Traject.	1 incident posted on Yotpo's status page, which covers all Yotpo products and regions, in the 90 days to Oct 27, 2026; 1 marked major or critical by Yotpo. Status page
Capterra score	4.6 / 5 from 41 reviews	4.5 / 5 from 377 reviews
Trustpilot score	2.6 / 5 from 4 reviews (few reviews)	1.7 / 5 from 233 reviews
Fit: Retail shop	75	45
Fit: Restaurant or café	78	10
Fit: Service business	85	15
Fit: Agency or studio	70	20
Fit: Trades or contractor	85	5
Fit: Online store	30	92
Why people pick it	Text and email review requests included Per-location price drops at volume	Free plan and a $15 entry price Works with Shopify, BigCommerce, and Klaviyo
Where it falls short	$99 a month is a lot for one location Listings management costs $40 per location extra	Price climbs quickly with order volume Pro is sold through sales
	Visit GatherUp ↗	Visit Yotpo Reviews ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices