NiceJob vs GatherUp

Two reviews & reputation tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	NiceJobNiceJob	GatherUpTraject
In one line	Automated review requests at a small-business price	Review requests by text and email, priced per location
Starting price	From $75/mo	From $99/mo
Six-person team	$75/mo	$99/mo
Plans	Starter $75/mo; Pro $125/mo; no contracts	1 location $99/mo billed yearly, $124 monthly; 2-10 locations $60/mo each yearly ($75 monthly), down to $25 at 101+; 300 texts and 3,000 emails per location each month; listings management $40/mo per location extra
Pricing model	Free trial	Free trial
Free trial	14 days	14 days
Users	Unlimited	No user limit; priced per location
Integrations	Jobber, Housecall Pro, QuickBooks, Zapier	Zapier, Salesforce, Mailchimp, Constant Contact, QuickBooks Online, Toast, Google Sheets, API
Team size	Just me · 2–10 people	2–10 people · 11–50 people · 51–200 people
Available in	US · CA	US
Phone support	Plans not stated	None listed
Live chat	Plans not stated	None listed
Support hours	Phone: Mon–Thurs 9–5 PT; Fri 9–1 PT	Not published
Incidents posted	NiceJob has a public status page. Status page	We found no public status page for Traject.
Capterra score	4.9 / 5 from 203 reviews	4.6 / 5 from 41 reviews
Trustpilot score	Not listed	2.6 / 5 from 4 reviews (few reviews)
Fit: Retail shop	60	75
Fit: Restaurant or café	50	78
Fit: Service business	85	85
Fit: Agency or studio	30	70
Fit: Trades or contractor	92	85
Fit: Online store	25	30
Why people pick it	Cheap Triggers from the job	Text and email review requests included Per-location price drops at volume
Where it falls short	No messaging inbox Fewer integrations	$99 a month is a lot for one location Listings management costs $40 per location extra
	Visit NiceJob ↗	Visit GatherUp ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices