Lightspeed Retail vs Katana
Two inventory tools side by side. Prices are the starting plan a small business would pick, in USD.
Short version
Lightspeed Retail fits retail shop.
Katana fits trades or contractor, online store.
| Compare | ||
|---|---|---|
| In one line | POS and inventory built for shops with deep catalogs | Manufacturing inventory, free for up to 30 SKUs |
| Starting price | From $89/mo | Free |
| Six-person team | Not listed | $0/mo |
| Plans | Basic $89/mo; Core $149/mo; Plus $289/mo (1 register each, extra registers $59/mo, each extra location another plan fee); card-present payments 1.5% with Lightspeed Payments; up to 18% off annual ($109/mo on Basic monthly) | Free (up to 30 SKUs, unlimited users and locations; unlimited SKUs for the first 15 days; Shopify is the only store integration on Free); Advantage by quote on a yearly contract |
| Pricing model | Paid | Free tier |
| Free trial | — | — |
| Users | 1 register per plan | Unlimited |
| Integrations | QuickBooks, Xero, Shopify, Mailchimp | Shopify, QuickBooks Online, Xero |
| Team size | 2–10 people · 11–50 people · 51–200 people | 2–10 people · 11–50 people |
| Available in | US · UK · CA · AU | US · UK · CA · AU |
| Phone support | Plans not stated | None listed |
| Live chat | Plans not stated | None listed |
| Support hours | Phone: 24/7 · Live chat: 24/7 | Not published |
| Incidents posted | 32 incidents posted on Lightspeed's status page, which covers all Lightspeed products and regions, in the 90 days to Oct 27, 2026; 9 marked major or critical by Lightspeed. Status page | We found no public status page for Katana Technologies. |
| Capterra score | 4.0 / 5 from 976 reviews | See reviews on Capterra |
| Trustpilot score | Not listed | 2.0 / 5 from 13 reviews (few reviews) |
| Fit: Retail shop | 92 | 45 |
| Fit: Restaurant or café | 15 | 20 |
| Fit: Service business | 15 | 10 |
| Fit: Agency or studio | 5 | 5 |
| Fit: Trades or contractor | 20 | 40 |
| Fit: Online store | 70 | 80 |
| Why people pick it |
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| Where it falls short |
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| Visit Lightspeed Retail | Visit Katana |
Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices
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