Lightspeed Retail vs Ordoro

Two inventory tools side by side. Prices are the starting plan a small business would pick, in USD.

Short version

  • Lightspeed Retail fits retail shop, restaurant or café, service business, trades or contractor.
  • Ordoro fits online store.
CompareLightspeed RetailLightspeedOrdoroOrdoro
In one linePOS and inventory built for shops with deep catalogsShipping labels free, inventory and dropshipping for growing stores
Starting priceFrom $89/moFrom $349/mo
Six-person teamNot listed$349/mo
PlansBasic $89/mo; Core $149/mo; Plus $289/mo (1 register each, extra registers $59/mo, each extra location another plan fee); card-present payments 1.5% with Lightspeed Payments; up to 18% off annual ($109/mo on Basic monthly)Shipping free (100 orders/mo, 1 user), Advanced $59/mo; Inventory Advanced $349/mo (1,000 orders, unlimited users), Premium $499/mo; Dropshipping from $299/mo; 15-day trial
Pricing modelPaidFree trial
Free trial—15 days
Users1 register per planUnlimited on paid plans
IntegrationsQuickBooks, Xero, Shopify, MailchimpShopify, Amazon, eBay, Etsy, WooCommerce, QuickBooks
Team size2–10 people · 11–50 people · 51–200 people2–10 people · 11–50 people
Available inUS · UK · CA · AUUS
Phone supportPlans not statedADVANCED and up
Live chatPlans not statedNone listed
Support hoursPhone: 24/7 · Live chat: 24/7Phone: Mon-Fri 8:30am to 5pm CST
Incidents posted32 incidents posted on Lightspeed's status page, which covers all Lightspeed products and regions, in the 90 days to Oct 27, 2026; 9 marked major or critical by Lightspeed. Status page1 incident posted on Ordoro's status page in the 90 days to Oct 27, 2026; 0 marked major or critical by Ordoro. Status page
Capterra score4.0 / 5 from 976 reviews4.7 / 5 from 79 reviews
Trustpilot scoreNot listed4.2 / 5 from 6 reviews (few reviews)
Fit: Retail shop9255
Fit: Restaurant or café155
Fit: Service business155
Fit: Agency or studio55
Fit: Trades or contractor2010
Fit: Online store7088
Why people pick it
  • Best-in-class retail inventory
  • Multi-store
  • Free shipping labels to start
  • Multi-channel inventory sync
Where it falls short
  • Pricier than Square
  • Annual contracts common
  • Inventory plans start at $349
  • Overkill for one channel
Visit Lightspeed Retail Visit Ordoro

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices

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