Lightspeed Retail vs Unleashed

Two inventory tools side by side. Prices are the starting plan a small business would pick, in USD.

Short version

  • Lightspeed Retail fits retail shop.
  • Unleashed fits trades or contractor.
CompareLightspeed RetailLightspeedUnleashedUnleashed Software
In one linePOS and inventory built for shops with deep catalogsInventory and light manufacturing for wholesalers and makers
Starting priceFrom $89/moFrom $91/mo + $69/extra person
Six-person teamNot listed$298/mo
PlansBasic $89/mo; Core $149/mo; Plus $289/mo (1 register each, extra registers $59/mo, each extra location another plan fee); card-present payments 1.5% with Lightspeed Payments; up to 18% off annual ($109/mo on Basic monthly)Lite $91/mo billed annually ($99 monthly, 3 users, +$69/mo per extra user); Core $366/mo ($399); Pro $668/mo ($729, 5 users); 14-day trial
Pricing modelPaidFree trial
Free trial—14 days
Users1 register per plan3 on Lite and Core; 5 on Pro
IntegrationsQuickBooks, Xero, Shopify, MailchimpXero, QuickBooks, Shopify, WooCommerce, Amazon
Team size2–10 people · 11–50 people · 51–200 people2–10 people · 11–50 people
Available inUS · UK · CA · AUUS · UK · CA · AU
Phone supportPlans not statedPlans not stated
Live chatPlans not statedPlans not stated; plans not stated
Support hoursPhone: 24/7 · Live chat: 24/7Live chat: Assistant 24/7; human team in normal hours (not defined)
Incidents posted32 incidents posted on Lightspeed's status page, which covers all Lightspeed products and regions, in the 90 days to Oct 27, 2026; 9 marked major or critical by Lightspeed. Status pageWe found no public status page for Unleashed Software.
Capterra score4.0 / 5 from 976 reviewsNot listed
Trustpilot scoreNot listed4.7 / 5 from 1,325 reviews
Fit: Retail shop9265
Fit: Restaurant or café1515
Fit: Service business1510
Fit: Agency or studio55
Fit: Trades or contractor2035
Fit: Online store7075
Why people pick it
  • Best-in-class retail inventory
  • Multi-store
  • Batch, serial, and bill-of-materials tracking
  • Strong Xero link
Where it falls short
  • Pricier than Square
  • Annual contracts common
  • Core jumps to $399
  • More than a small shop needs
Visit Lightspeed Retail Visit Unleashed

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices

Unleashed: partner link. We may earn a commission; it never affects rankings.

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