PayPal Invoicing vs eBillity

Two invoicing & payments tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	PayPal InvoicingPayPal	eBillityeBillity
In one line	Invoices clients can pay with PayPal, Venmo, or card	Time tracking that turns billable hours into invoices, from $8 a user
Starting price	Free	From $8/person
Six-person team	$0/mo	$48/mo
On $10,000 of card sales	$309/mo	Your own card processor
Plans	No monthly fee; PayPal or Venmo 3.49% + 49¢; cards 2.99% + 49¢; +1.5% international	Per user a month, billed yearly (20% off): Time Tracker Billing $8, no base fee ($10 month to month), time tracking, invoicing and recording payments; Workforce $11.20 plus a $17.60 monthly base fee ($14 plus $22 month to month), time clock, schedules and payroll links, no invoicing; Premium $16.80 plus a $24 base fee ($21 plus $30 month to month), Billing and Workforce combined with online card and ACH payments through your own Stripe, LawPay or CPACharge account, client portal and invoice reminders; LawBillity $33.60 for law firms ($42 month to month); the help centre lists a QuickBooks Online sync on Billing, the Billing page says it needs Premium; yearly plans are paid up front with no refunds; 14-day free trial, no card; no free plan
Pricing model	Free	Free trial
Free trial	—	14 days
Users	Unlimited	Per user, from 1
Both connect to	QuickBooks Online, Xero
Also connects to	Zoho Books, Akaunting, ZipBooks	No others on record
Team size	Just me · 2–10 people	Just me · 2–10 people · 11–50 people
Available in	US · UK · CA · AU	US · UK · CA · AU
Phone support	Plans not stated	Every plan
Live chat	Every plan	Every plan
Support hours	Not published	Phone: Monday to Thursday 9am to 6pm, Friday 9am to 4:30pm US Eastern · Email: Monday to Thursday 9am to 6pm, Friday 9am to 4:30pm US Eastern · Live chat: 24 hours a day, Monday to Friday
Incidents posted	PayPal has a public status page. Status page	We found no public status page for eBillity.
Capterra score	4.7 / 5 from 595 reviews	Not listed
Fit: Retail shop	35	25
Fit: Restaurant or café	20	15
Fit: Service business	80	85
Fit: Agency or studio	75	88
Fit: Trades or contractor	75	60
Fit: Online store	60	15
Why people pick it	Clients trust and already use PayPal No monthly fee	No base fee on Billing: $8 a user billed yearly Phone, email and 24-hour weekday chat on every plan
Where it falls short	Higher fees than Stripe or Square Account holds are a known risk	Online payments, client portal and most integrations need Premium Invoicing plus schedules means Premium and its $24 base fee
	Visit PayPal Invoicing ↗	Visit eBillity ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. Card sales costs include the plan price and card fees at US rates, at a $500 average sale. How we calculate prices

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