Joist vs eBillity

Two invoicing & payments tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	JoistJoist	eBillityeBillity
In one line	Estimates and invoices from your phone, built for contractors	Time tracking that turns billable hours into invoices, from $8 a user
Starting price	From $8.34/mo	From $8/person
Six-person team	$8.34/mo	$48/mo
On $10,000 of card sales	$367/mo	Your own card processor
Plans	Billed yearly: Basics $8.34/mo (5 documents/mo); Pro $14.17 (unlimited); Elite $26.67; Run $58.33 introductory. Monthly $10/$17/$32. Cards 3.49% + 49¢, ACH 1% capped at $15	Per user a month, billed yearly (20% off): Time Tracker Billing $8, no base fee ($10 month to month), time tracking, invoicing and recording payments; Workforce $11.20 plus a $17.60 monthly base fee ($14 plus $22 month to month), time clock, schedules and payroll links, no invoicing; Premium $16.80 plus a $24 base fee ($21 plus $30 month to month), Billing and Workforce combined with online card and ACH payments through your own Stripe, LawPay or CPACharge account, client portal and invoice reminders; LawBillity $33.60 for law firms ($42 month to month); the help centre lists a QuickBooks Online sync on Billing, the Billing page says it needs Premium; yearly plans are paid up front with no refunds; 14-day free trial, no card; no free plan
Pricing model	Free trial	Free trial
Free trial	14 days	14 days
Users	Solo and small crews	Per user, from 1
Both connect to	QuickBooks Online
Also connects to	No others on record	Xero
Team size	Just me · 2–10 people	Just me · 2–10 people · 11–50 people
Available in	US · CA	US · UK · CA · AU
Phone support	None listed	Every plan
Live chat	Plans not stated	Every plan
Support hours	Not published	Phone: Monday to Thursday 9am to 6pm, Friday 9am to 4:30pm US Eastern · Email: Monday to Thursday 9am to 6pm, Friday 9am to 4:30pm US Eastern · Live chat: 24 hours a day, Monday to Friday
Incidents posted	We found no public status page for Joist.	We found no public status page for eBillity.
Capterra score	4.2 / 5 from 90 reviews	Not listed
Trustpilot score	4.5 / 5 from 76 reviews	Not listed
Fit: Retail shop	10	25
Fit: Restaurant or café	5	15
Fit: Service business	55	85
Fit: Agency or studio	10	88
Fit: Trades or contractor	95	60
Fit: Online store	5	15
Why people pick it	Estimate to invoice to payment from a phone Cheap entry plan	No base fee on Billing: $8 a user billed yearly Phone, email and 24-hour weekday chat on every plan
Where it falls short	Basics caps you at 5 documents a month Card fees of 3.49% + 49¢	Online payments, client portal and most integrations need Premium Invoicing plus schedules means Premium and its $24 base fee
	Visit Joist ↗	Visit eBillity ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. Card sales costs include the plan price and card fees at US rates, at a $500 average sale. How we calculate prices

eBillity: partner link. We may earn a commission; it never affects rankings.