Acuity Scheduling vs Setmore

Two scheduling tools side by side. Prices are the starting plan a small business would pick, in USD.

Short version

  • Acuity Scheduling costs less for a six-person team.
  • Setmore fits retail shop, restaurant or café, trades or contractor.
CompareAcuity SchedulingSquarespaceSetmoreSetmore
In one lineClient booking with intake forms, packages, and paymentsFree online booking for up to 4 staff
Starting priceFrom $16/moFrom $5/person
Six-person team$27/mo$30/mo
PlansStarter $16/mo (1 calendar); Standard $27/mo (6); Premium $55/mo (36), billed annually (monthly $20/$34/$69)Free for up to 4 users (unlimited appointments, email reminders); Pro $5 per user/mo billed yearly, $12 monthly (SMS reminders, 2-way calendar sync, no branding); Live Receptionist $99/mo
Pricing modelFree trialFree tier
Free trial7 days—
Users1-36 calendars by planUp to 4 free
Both connect toNo shared connections on record.
Also connects toNone in our catalogNone in our catalog40+ listed by the vendor
Team sizeJust me · 2–10 peopleJust me · 2–10 people
Available inUS · UK · CA · AUUS · UK · CA · AU
Phone supportNone listedEvery plan
Live chatPlans not statedEvery plan
Support hoursLive chat: Monday to Friday 4:00 AM to 8:00 PM ET · Email: 24/7Live chat: 24/7 · Email: 24/7 · Phone: 24/7
Incidents posted7 incidents posted on Squarespace's status page in the 90 days to Oct 27, 2026; 3 marked major or critical by Squarespace. Status pageWe found no public status page for Setmore.
Capterra score4.8 / 5 from 5,771 reviews4.6 / 5 from 960 reviews
Trustpilot score3.6 / 5 from 688 reviews4.9 / 5 from 3,274 reviews
Fit: Retail shop3550
Fit: Restaurant or café1530
Fit: Service business9288
Fit: Agency or studio5555
Fit: Trades or contractor5065
Fit: Online store2020
Why people pick it
  • Intake forms and packages
  • Payments at booking
  • Free for up to 4 staff with unlimited appointments
  • Pro at $5 per user billed yearly
Where it falls short
  • Per-calendar tiers
  • Dated client-facing design
  • Monthly Pro costs $12 per user
  • Free plan sends one email reminder only
Visit Acuity Scheduling Visit Setmore

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices

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