Connecteam vs Setmore
Two scheduling tools side by side. Prices are the starting plan a small business would pick, in USD.
Short version
Connecteam costs less for a six-person team.- Connecteam fits retail shop, restaurant or café, trades or contractor, online store.
Setmore fits agency or studio.- Connecteam suits teams past ten people.
| Compare | ConnecteamConnecteam | SetmoreSetmore |
|---|---|---|
| In one line | Shift scheduling, time clock, and chat for deskless teams | Free online booking for up to 4 staff |
| Starting price | Free up to 10 users | From $5/person |
| Six-person team | $0/mo | $30/mo |
| Plans | Free for up to 10 users (all hubs); Operations hub (scheduling, time clock): Basic $29/mo, Advanced $49/mo, Expert $99/mo for the first 30 users, billed yearly (monthly $35/$59/$119); extra users from $0.80/mo | Free for up to 4 users (unlimited appointments, email reminders); Pro $5 per user/mo billed yearly, $12 monthly (SMS reminders, 2-way calendar sync, no branding); Live Receptionist $99/mo |
| Pricing model | Free tier | Free tier |
| Free trial | 14 days | — |
| Users | Up to 10 free; 30 per paid plan | Up to 4 free |
| Both connect to | No shared connections on record. | |
| Also connects to | Gusto, QuickBooks Payroll | None in our catalog40+ listed by the vendor |
| Team size | 2–10 people · 11–50 people · 51–200 people | Just me · 2–10 people |
| Available in | US · UK · CA · AU | US · UK · CA · AU |
| Phone support | None listed | Every plan |
| Live chat | Plans not stated | Every plan |
| Support hours | Live chat: 24/7 | Live chat: 24/7 · Email: 24/7 · Phone: 24/7 |
| Incidents posted | 0 incidents posted on Connecteam's status page in the 90 days to Oct 27, 2026. Status page | We found no public status page for Setmore. |
| Capterra score | 4.6 / 5 from 5,318 reviews | 4.6 / 5 from 960 reviews |
| Trustpilot score | 4.7 / 5 from 1,914 reviews | 4.9 / 5 from 3,274 reviews |
| Fit: Retail shop | 85 | 50 |
| Fit: Restaurant or café | 88 | 30 |
| Fit: Service business | 80 | 88 |
| Fit: Agency or studio | 30 | 55 |
| Fit: Trades or contractor | 90 | 65 |
| Fit: Online store | 35 | 20 |
| Why people pick it |
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| Where it falls short |
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| Visit Connecteam | Visit Setmore | |
Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices
Connecteam: partner link. We may earn a commission; it never affects rankings.
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