Mailchimp vs Campaign Monitor
Two email marketing tools side by side. Prices are the starting plan a small business would pick, in USD.
Short version
Campaign Monitor costs less at 2,500 contacts.
Mailchimp fits retail shop, restaurant or café, trades or contractor, online store.
Campaign Monitor fits agency or studio.
| Compare | ||
|---|---|---|
| In one line | Newsletters and automations with a free tier | Polished email campaigns with a strong template editor |
| Starting price | From $13/mo | From $11.70/mo |
| At 2,500 contacts | $45/mo | $42.30/mo |
| Plans | Free to 250 contacts; Essentials $13/mo at 500 contacts, $26.50 at 1,000, $45 at 2,500, $75 at 5,000, $110 at 10,000 (monthly); Standard from $20/mo | Up to 500 contacts: Lite $13/mo (2,500 sends), Essentials $31, Premier $171; 10% off yearly ($11.70/$27.90/$153.90); price rises with contacts (501-2,500: $47/$74/$182); Lite billed yearly: $11.70 to 500 contacts, $42.30 to 2,500, $67.50 to 5,000, $105.30 to 10,000; 30-day trial with 500 contacts |
| Pricing model | Free tier | Free trial |
| Free trial | — | 30 days |
| Users | 1 on free | Unlimited |
| Both connect to | HubSpot CRM, Shopify | |
| Also connects to | Pipedrive, Squarespace Commerce, Freshsales, Subbly, WooCommerce, BigCommerce, Ecwid, Big Cartel +7 more | No others on record |
| Team size | Just me · 2–10 people · 11–50 people | Just me · 2–10 people · 11–50 people |
| Available in | US · UK · CA · AU | US · UK · CA · AU |
| Phone support | Premium only | Premier and up |
| Live chat | Essentials and up | None listed |
| Support hours | Email: 24/7 · Live chat: 24/7 | Web form: Mon-Fri 8 am to 5 pm CST/CDT, Mon-Fri 9 am to 5 pm AEST/AEDT, Mon-Fri 9 am to 5 pm BST/GMT |
| Incidents posted | Intuit has a public status page. Status page | Marigold has a public status page. Status page |
| Capterra score | Not listed | 4.5 / 5 from 506 reviews |
| Trustpilot score | 2.5 / 5 from 1,554 reviews | 2.2 / 5 from 200 reviews |
| Fit: Retail shop | 85 | 70 |
| Fit: Restaurant or café | 85 | 65 |
| Fit: Service business | 75 | 75 |
| Fit: Agency or studio | 70 | 85 |
| Fit: Trades or contractor | 60 | 50 |
| Fit: Online store | 80 | 70 |
| Why people pick it |
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| Where it falls short |
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| Visit Mailchimp | Visit Campaign Monitor | |
List-size prices are the vendor's published price for 2,500 contacts. How we calculate prices
Campaign Monitor: partner link. We may earn a commission; it never affects rankings.
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