Mailchimp vs Campaign Monitor

Two email marketing tools side by side. Prices are the starting plan a small business would pick, in USD.

Short version

  • Campaign Monitor costs less at 2,500 contacts.
  • Mailchimp fits retail shop, restaurant or café, trades or contractor, online store.
  • Campaign Monitor fits agency or studio.
CompareMailchimpIntuitCampaign MonitorMarigold
In one lineNewsletters and automations with a free tierPolished email campaigns with a strong template editor
Starting priceFrom $13/moFrom $11.70/mo
At 2,500 contacts$45/mo$42.30/mo
PlansFree to 250 contacts; Essentials $13/mo at 500 contacts, $26.50 at 1,000, $45 at 2,500, $75 at 5,000, $110 at 10,000 (monthly); Standard from $20/moUp to 500 contacts: Lite $13/mo (2,500 sends), Essentials $31, Premier $171; 10% off yearly ($11.70/$27.90/$153.90); price rises with contacts (501-2,500: $47/$74/$182); Lite billed yearly: $11.70 to 500 contacts, $42.30 to 2,500, $67.50 to 5,000, $105.30 to 10,000; 30-day trial with 500 contacts
Pricing modelFree tierFree trial
Free trial—30 days
Users1 on freeUnlimited
Both connect toHubSpot CRM, Shopify
Also connects toPipedrive, Squarespace Commerce, Freshsales, Subbly, WooCommerce, BigCommerce, Ecwid, Big Cartel +7 moreNo others on record
Team sizeJust me · 2–10 people · 11–50 peopleJust me · 2–10 people · 11–50 people
Available inUS · UK · CA · AUUS · UK · CA · AU
Phone supportPremium onlyPremier and up
Live chatEssentials and upNone listed
Support hoursEmail: 24/7 · Live chat: 24/7Web form: Mon-Fri 8 am to 5 pm CST/CDT, Mon-Fri 9 am to 5 pm AEST/AEDT, Mon-Fri 9 am to 5 pm BST/GMT
Incidents postedIntuit has a public status page. Status pageMarigold has a public status page. Status page
Capterra scoreNot listed4.5 / 5 from 506 reviews
Trustpilot score2.5 / 5 from 1,554 reviews2.2 / 5 from 200 reviews
Fit: Retail shop8570
Fit: Restaurant or café8565
Fit: Service business7575
Fit: Agency or studio7085
Fit: Trades or contractor6050
Fit: Online store8070
Why people pick it
  • Everyone knows it
  • Templates and automations
  • Best-in-class template editor
  • Agency features for client accounts
Where it falls short
  • Pricing climbs with contacts
  • Free plan has a badge
  • Automation less deep than rivals
  • Price climbs with list size
Visit Mailchimp Visit Campaign Monitor

List-size prices are the vendor's published price for 2,500 contacts. How we calculate prices

Campaign Monitor: partner link. We may earn a commission; it never affects rankings.

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