Acuity Scheduling vs Square Appointments

Two scheduling tools side by side. Prices are the starting plan a small business would pick, in USD.

Short version

  • Square Appointments costs less for a six-person team.
  • Square Appointments fits retail shop.
  • Acuity Scheduling fits agency or studio.
  • Square Appointments suits teams past ten people.
CompareAcuity SchedulingSquarespaceSquare AppointmentsBlock
In one lineClient booking with intake forms, packages, and paymentsFree booking with unlimited staff calendars and Square payments
Starting priceFrom $16/moFree
Six-person team$27/mo$0/mo
PlansStarter $16/mo (1 calendar); Standard $27/mo (6); Premium $55/mo (36), billed annually (monthly $20/$34/$69)Free $0/mo per location; Plus $49/mo per location; Premium $149/mo per location; in-person 2.6% + 15¢ on Free (2.5%/2.4% on Plus/Premium); online 3.3% + 30¢ on Free
Pricing modelFree trialFree tier
Free trial7 days—
Users1-36 calendars by planUnlimited staff calendars
Both connect toNo shared connections on record.
Also connects toNone in our catalogNone in our catalog
Team sizeJust me · 2–10 peopleJust me · 2–10 people · 11–50 people
Available inUS · UK · CA · AUUS · UK · CA · AU
Phone supportNone listedEvery plan (US)
Live chatPlans not statedPlans not stated
Support hoursLive chat: Monday to Friday 4:00 AM to 8:00 PM ET · Email: 24/7Phone: 6am–6pm PT M–F for the first 90 days (Square Free only), 6am–6pm PT M–F (Square Plus only), 24/7 (Square Premium only)
Incidents posted7 incidents posted on Squarespace's status page in the 90 days to Oct 27, 2026; 3 marked major or critical by Squarespace. Status page14 incidents posted on Block's status page, which covers all Block products and regions, in the 90 days to Oct 27, 2026; 0 marked major or critical by Block. Status page
Capterra score4.8 / 5 from 5,771 reviews4.5 / 5 from 263 reviews
Trustpilot score3.6 / 5 from 688 reviewsNot listed
Fit: Retail shop3550
Fit: Restaurant or café1515
Fit: Service business9290
Fit: Agency or studio5530
Fit: Trades or contractor5045
Fit: Online store2020
Why people pick it
  • Intake forms and packages
  • Payments at booking
  • Free plan with unlimited staff
  • Payments and POS built in
Where it falls short
  • Per-calendar tiers
  • Dated client-facing design
  • No-show fees need Plus
  • Tied to Square payments
Visit Acuity Scheduling Visit Square Appointments

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices

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