Homebase Scheduling vs When I Work

Two scheduling tools side by side. Prices are the starting plan a small business would pick, in USD.

Short version

  • Homebase Scheduling costs less for a six-person team.
  • When I Work fits trades or contractor.
CompareHomebase SchedulingHomebaseWhen I WorkWhen I Work
In one lineShift scheduling and a time clock, free for up to 10 employeesShift scheduling and time clock from $2.50 a user
Starting priceFree up to 10 usersFrom $2.50/person
Six-person team$0/mo$15/mo
PlansBasic free for 1 location, up to 10 employees; per location, unlimited employees, billed annually: Essentials $24/mo, Plus $56/mo (6 months free when you add payroll, limited time), All-in-One $96/mo; payroll add-on extraEssentials $2.50/user/mo; Pro $5/user/mo; Premium $8/user/mo
Pricing modelFree tierFree trial
Free trial—14 days
UsersUp to 10 free; unlimited on paid plansPer user
Both connect toGusto, Rippling, QuickBooks Payroll, Square Payroll
Also connects toHomebaseOnPay
Team size2–10 people · 11–50 people2–10 people · 11–50 people · 51–200 people
Available inUS · CAUS
Phone supportEssentials and upNone listed
Live chatEvery plan; Essentials and upPlans not stated
Support hoursLive chat: 24/7 · Live chat: 7:00am-7:00pm CST, Mon-Sun (excluding holidays) · Phone: 7:00am-7:00pm CST, Mon-Sun (excluding holidays)Web form: Monday-Friday: 7 A.M. to 9 P.M. Central Standard Time, Saturday-Sunday: 9 A.M. to 4:30 P.M. Central Standard Time · Live chat: Monday-Friday: 7 A.M. to 7 P.M. Central Standard Time, Saturday-Sunday: 9 A.M. to 4:30 P.M. Central Standard Time
Incidents posted2 incidents posted on Homebase's status page, which covers all Homebase products and regions, in the 90 days to Oct 27, 2026; 0 marked major or critical by Homebase. Status page0 incidents posted on When I Work's status page in the 90 days to Oct 27, 2026. Status page
Capterra score4.6 / 5 from 1,157 reviews4.5 / 5 from 1,300 reviews
Trustpilot scoreNot listed4.1 / 5 from 7 reviews (few reviews)
Fit: Retail shop9085
Fit: Restaurant or café9488
Fit: Service business6565
Fit: Agency or studio1520
Fit: Trades or contractor5570
Fit: Online store2525
Why people pick it
  • Free for a small team at one location
  • POS integrations pull in sales data
  • Cheap per user
  • Easy shift swaps
Where it falls short
  • Free plan stops at 10 employees
  • Paid tiers are per location
  • No free plan
  • Time clock features need Pro
Visit Homebase Scheduling Visit When I Work

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices

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