Calendly vs When I Work

Two scheduling tools side by side. Prices are the starting plan a small business would pick, in USD.

Short version

  • When I Work costs less for a six-person team.
  • When I Work fits retail shop, restaurant or café.
  • Calendly fits service business, agency or studio.
CompareCalendlyCalendlyWhen I WorkWhen I Work
In one lineAppointment booking links for client-facing workShift scheduling and time clock from $2.50 a user
Starting priceFrom $10/personFrom $2.50/person
Six-person team$60/mo$15/mo
PlansFree for one event type; Standard $10/mo per seatEssentials $2.50/user/mo; Pro $5/user/mo; Premium $8/user/mo
Pricing modelFree tierFree trial
Free trial—14 days
UsersPer seatPer user
Both connect toNo shared connections on record.
Also connects toNone in our catalog150+ listed by the vendorGusto, Rippling, QuickBooks Payroll, OnPay, Square Payroll
Team sizeJust me · 2–10 people · 11–50 people2–10 people · 11–50 people · 51–200 people
Available inUS · UK · CA · AUUS
Phone supportEnterprise onlyNone listed
Live chatStandard and upPlans not stated
Support hoursEmail: 24/7 · Live chat: 24/7 · Phone: Monday through Friday, 9am–5pm ESTWeb form: Monday-Friday: 7 A.M. to 9 P.M. Central Standard Time, Saturday-Sunday: 9 A.M. to 4:30 P.M. Central Standard Time · Live chat: Monday-Friday: 7 A.M. to 7 P.M. Central Standard Time, Saturday-Sunday: 9 A.M. to 4:30 P.M. Central Standard Time
Incidents posted0 incidents posted on Calendly's status page in the 90 days to Oct 27, 2026. Status page0 incidents posted on When I Work's status page in the 90 days to Oct 27, 2026. Status page
Capterra score4.7 / 5 from 4,164 reviews4.5 / 5 from 1,300 reviews
Trustpilot score4.1 / 5 from 718 reviews4.1 / 5 from 7 reviews (few reviews)
Fit: Retail shop2085
Fit: Restaurant or café1088
Fit: Service business9265
Fit: Agency or studio8820
Fit: Trades or contractor7070
Fit: Online store2025
Why people pick it
  • Clients know how to use it
  • Payments on booking
  • Cheap per user
  • Easy shift swaps
Where it falls short
  • Per-seat pricing
  • Not a shift scheduler
  • No free plan
  • Time clock features need Pro
Visit Calendly Visit When I Work

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices

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