Calendly vs When I Work
Two scheduling tools side by side. Prices are the starting plan a small business would pick, in USD.
Short version
When I Work costs less for a six-person team.
When I Work fits retail shop, restaurant or café.
Calendly fits service business, agency or studio.
| Compare | ||
|---|---|---|
| In one line | Appointment booking links for client-facing work | Shift scheduling and time clock from $2.50 a user |
| Starting price | From $10/person | From $2.50/person |
| Six-person team | $60/mo | $15/mo |
| Plans | Free for one event type; Standard $10/mo per seat | Essentials $2.50/user/mo; Pro $5/user/mo; Premium $8/user/mo |
| Pricing model | Free tier | Free trial |
| Free trial | — | 14 days |
| Users | Per seat | Per user |
| Both connect to | No shared connections on record. | |
| Also connects to | None in our catalog150+ listed by the vendor | Gusto, Rippling, QuickBooks Payroll, OnPay, Square Payroll |
| Team size | Just me · 2–10 people · 11–50 people | 2–10 people · 11–50 people · 51–200 people |
| Available in | US · UK · CA · AU | US |
| Phone support | Enterprise only | None listed |
| Live chat | Standard and up | Plans not stated |
| Support hours | Email: 24/7 · Live chat: 24/7 · Phone: Monday through Friday, 9am–5pm EST | Web form: Monday-Friday: 7 A.M. to 9 P.M. Central Standard Time, Saturday-Sunday: 9 A.M. to 4:30 P.M. Central Standard Time · Live chat: Monday-Friday: 7 A.M. to 7 P.M. Central Standard Time, Saturday-Sunday: 9 A.M. to 4:30 P.M. Central Standard Time |
| Incidents posted | 0 incidents posted on Calendly's status page in the 90 days to Oct 27, 2026. Status page | 0 incidents posted on When I Work's status page in the 90 days to Oct 27, 2026. Status page |
| Capterra score | 4.7 / 5 from 4,164 reviews | 4.5 / 5 from 1,300 reviews |
| Trustpilot score | 4.1 / 5 from 718 reviews | 4.1 / 5 from 7 reviews (few reviews) |
| Fit: Retail shop | 20 | 85 |
| Fit: Restaurant or café | 10 | 88 |
| Fit: Service business | 92 | 65 |
| Fit: Agency or studio | 88 | 20 |
| Fit: Trades or contractor | 70 | 70 |
| Fit: Online store | 20 | 25 |
| Why people pick it |
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| Where it falls short |
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| Visit Calendly | Visit When I Work | |
Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices
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