KrispCall vs Kixie

Two business phone tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	KrispCallKrispCall	KixieKixie
In one line	Cloud phone with shared numbers and a unified callbox	Power dialer and CRM calling for sales teams, priced by quote
Starting price	From $12/person	Price by quote
Six-person team	$72/mo	Price by quote
Plans	Starter $12/user/mo (up to 5 users); Advance $32/user/mo (up to 50); Max $48/user/mo, billed annually (monthly $15/$40/$60); no free trial, 14-day refund	No prices published; quoted per team. Professional: business phone service, two-way CRM integration, automations, click-to-call and click-to-text, team SMS and templates, voicemail drop, live call coaching, IVR, ring groups, call queues, call recording. Single-Line PowerDialer: Professional plus a 1-line PowerDialer and calling session management. Multi-Line PowerDialer (marked most popular): Professional plus PowerDial up to 4 lines at once, with AI Human Voice Detection as a premium add-on. Every plan: unlimited minutes for calls in the US and Canada, developer API, US-based support; calls elsewhere billed per minute at Kixie's published USD rates. Extra phone numbers $5/mo each. Add-ons with no published price: ConnectionBoost, Conversation Intelligence, DNC compliance. 7-day free trial, no credit card; no free plan
Pricing model	Paid	Paid
Free trial	—	7 days
Users	Per user	Per seat, quoted per team
Integrations	HubSpot, Pipedrive, Zapier, Microsoft Teams	HubSpot, Salesforce, Pipedrive, Zoho, HighLevel, ActiveCampaign, Zapier, Make, Slack
Team size	Just me · 2–10 people · 11–50 people	2–10 people · 11–50 people · 51–200 people
Available in	US · UK · CA · AU	US · CA
Phone support	None listed	Not looked up yet
Live chat	Plans not stated	Every paid plan
Support hours	Not published	Email: Weekdays 7am to 5pm Pacific · Live chat: Weekdays 7am to 5pm Pacific
Incidents posted	KrispCall has a public status page. Status page	3 incidents posted on Kixie's status page in the 90 days to Oct 29, 2026; 2 marked major or critical by Kixie. Status page
Capterra score	3.8 / 5 from 8 reviews (few reviews)	Not listed
Trustpilot score	4.3 / 5 from 571 reviews	Not listed
Fit: Retail shop	55	15
Fit: Restaurant or café	45	5
Fit: Service business	82	60
Fit: Agency or studio	75	45
Fit: Trades or contractor	75	45
Fit: Online store	60	30
Why people pick it	One of the cheapest per-seat prices Shared number inbox	Dials up to 4 lines at once on Multi-Line PowerDialer Calls, texts and recordings log to the CRM automatically
Where it falls short	No free trial, only a 14-day refund Number availability varies	No published prices Unlimited minutes only in the US and Canada
	Visit KrispCall ↗	Visit Kixie ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices

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