Ooma Office vs Kixie

Two business phone tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	Ooma OfficeOoma	KixieKixie
In one line	Business phone with unlimited US and Canada calling, no contract	Power dialer and CRM calling for sales teams, priced by quote
Starting price	From $19.95/person	Price by quote
Six-person team	$120/mo	Price by quote
Plans	Per user, no contract: Essentials $19.95 (no texting); Pro $24.95 (250 texts/mo, call recording); Pro Plus $29.95 (1,000 texts/mo, call queues); one-time $29.95 activation fee	No prices published; quoted per team. Professional: business phone service, two-way CRM integration, automations, click-to-call and click-to-text, team SMS and templates, voicemail drop, live call coaching, IVR, ring groups, call queues, call recording. Single-Line PowerDialer: Professional plus a 1-line PowerDialer and calling session management. Multi-Line PowerDialer (marked most popular): Professional plus PowerDial up to 4 lines at once, with AI Human Voice Detection as a premium add-on. Every plan: unlimited minutes for calls in the US and Canada, developer API, US-based support; calls elsewhere billed per minute at Kixie's published USD rates. Extra phone numbers $5/mo each. Add-ons with no published price: ConnectionBoost, Conversation Intelligence, DNC compliance. 7-day free trial, no credit card; no free plan
Pricing model	Paid	Paid
Free trial	—	7 days
Users	Per user	Per seat, quoted per team
Integrations	Salesforce, HubSpot, Zendesk, QuickBooks Online, Square, Jobber, Zapier	HubSpot, Salesforce, Pipedrive, Zoho, HighLevel, ActiveCampaign, Zapier, Make, Slack
Team size	Just me · 2–10 people · 11–50 people	2–10 people · 11–50 people · 51–200 people
Available in	US · CA	US · CA
Phone support	Every plan	Not looked up yet
Live chat	Plans not stated	Every paid plan
Support hours	Phone: 24/7	Email: Weekdays 7am to 5pm Pacific · Live chat: Weekdays 7am to 5pm Pacific
Incidents posted	We found no public status page for Ooma.	3 incidents posted on Kixie's status page in the 90 days to Oct 29, 2026; 2 marked major or critical by Kixie. Status page
Capterra score	4.4 / 5 from 248 reviews	Not listed
Trustpilot score	4.0 / 5 from 2,917 reviews	Not listed
Fit: Retail shop	75	15
Fit: Restaurant or café	70	5
Fit: Service business	82	60
Fit: Agency or studio	70	45
Fit: Trades or contractor	80	45
Fit: Online store	50	30
Why people pick it	No contract Free toll-free number on every plan	Dials up to 4 lines at once on Multi-Line PowerDialer Calls, texts and recordings log to the CRM automatically
Where it falls short	No texting on Essentials $29.95 activation fee	No published prices Unlimited minutes only in the US and Canada
	Visit Ooma Office ↗	Visit Kixie ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices

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