Dialpad vs Kixie

Two business phone tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	DialpadDialpad	KixieKixie
In one line	AI call notes and transcripts on a business phone	Power dialer and CRM calling for sales teams, priced by quote
Starting price	From $15/person	Price by quote
Six-person team	$90/mo	Price by quote
Plans	Dialpad Connect per user: Standard $15/mo billed yearly ($27 monthly; 1 office); Pro $25 ($35; 3-seat minimum, up to 10 offices); Enterprise by quote (100 seats); unlimited US and Canada calling	No prices published; quoted per team. Professional: business phone service, two-way CRM integration, automations, click-to-call and click-to-text, team SMS and templates, voicemail drop, live call coaching, IVR, ring groups, call queues, call recording. Single-Line PowerDialer: Professional plus a 1-line PowerDialer and calling session management. Multi-Line PowerDialer (marked most popular): Professional plus PowerDial up to 4 lines at once, with AI Human Voice Detection as a premium add-on. Every plan: unlimited minutes for calls in the US and Canada, developer API, US-based support; calls elsewhere billed per minute at Kixie's published USD rates. Extra phone numbers $5/mo each. Add-ons with no published price: ConnectionBoost, Conversation Intelligence, DNC compliance. 7-day free trial, no credit card; no free plan
Pricing model	Free trial	Paid
Free trial	14 days	7 days
Users	Per user	Per seat, quoted per team
Integrations	Google, Microsoft, HubSpot, Salesforce	HubSpot, Salesforce, Pipedrive, Zoho, HighLevel, ActiveCampaign, Zapier, Make, Slack
Team size	2–10 people · 11–50 people · 51–200 people	2–10 people · 11–50 people · 51–200 people
Available in	US · UK · CA · AU	US · CA
Phone support	Pro and up	Not looked up yet
Live chat	Every plan	Every paid plan
Support hours	Live chat: 24/5 (every plan), 24/7 (Pro and up) · Phone: 24 hours a day, 7 days a week	Email: Weekdays 7am to 5pm Pacific · Live chat: Weekdays 7am to 5pm Pacific
Incidents posted	7 incidents posted on Dialpad's status page, which covers all Dialpad products and regions, in the 90 days to Oct 27, 2026; 2 marked major or critical by Dialpad. Status page	3 incidents posted on Kixie's status page in the 90 days to Oct 29, 2026; 2 marked major or critical by Kixie. Status page
Trustpilot score	4.0 / 5 from 3,226 reviews	Not listed
Fit: Retail shop	55	15
Fit: Restaurant or café	45	5
Fit: Service business	85	60
Fit: Agency or studio	80	45
Fit: Trades or contractor	70	45
Fit: Online store	60	30
Why people pick it	Transcripts and summaries Good mobile apps	Dials up to 4 lines at once on Multi-Line PowerDialer Calls, texts and recordings log to the CRM automatically
Where it falls short	Pro needed for integrations Three-seat minimum on Pro	No published prices Unlimited minutes only in the US and Canada
	Visit Dialpad ↗	Visit Kixie ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices

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