KrispCall vs Zoom Phone
Two business phone tools side by side. Prices are the starting plan a small business would pick, in USD.
Short version
KrispCall costs less for a six-person team.- KrispCall fits trades or contractor.
Zoom Phone: Texting and call recording included at $16.
| Compare | KrispCallKrispCall | Zoom PhoneZoom Communications |
|---|---|---|
| In one line | Cloud phone with shared numbers and a unified callbox | Cloud phone with texting, from the makers of Zoom meetings |
| Starting price | From $12/person | From $16/person |
| Six-person team | $72/mo | $96/mo |
| Plans | Starter $12/user/mo (up to 5 users); Advance $32/user/mo (up to 50); Max $48/user/mo, billed annually (monthly $15/$40/$60); no free trial, 14-day refund | Per user, billed yearly: US & CA Metered $10.50; Unlimited $16 (calls, texts, recording, AI summaries); Pro Plus $20.50 with Zoom Workplace Pro. Monthly $12/$18/$24; extra numbers $5/mo |
| Pricing model | Paid | Paid |
| Free trial | — | — |
| Users | Per user | 1 to 99 licenses |
| Integrations | HubSpot, Pipedrive, Zapier, Microsoft Teams | Zoom Workplace, Salesforce, Slack, Microsoft, Google |
| Team size | Just me · 2–10 people · 11–50 people | Just me · 2–10 people · 11–50 people |
| Available in | US · UK · CA · AU | US · UK · CA · AU |
| Phone support | None listed | Plans not stated |
| Live chat | Plans not stated | Plans not stated |
| Support hours | Not published | Not published |
| Incidents posted | KrispCall has a public status page. Status page | 49+ incidents posted on Zoom Communications's status page, which covers all Zoom Communications products and regions, in the 90 days to Oct 27, 2026; 0 marked major or critical by Zoom Communications. Status page |
| Capterra score | 3.8 / 5 from 8 reviews (few reviews) | 4.5 / 5 from 246 reviews |
| Trustpilot score | 4.3 / 5 from 571 reviews | Not listed |
| Fit: Retail shop | 55 | 60 |
| Fit: Restaurant or café | 45 | 50 |
| Fit: Service business | 82 | 80 |
| Fit: Agency or studio | 75 | 82 |
| Fit: Trades or contractor | 75 | 65 |
| Fit: Online store | 60 | 60 |
| Why people pick it |
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| Where it falls short |
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| Visit KrispCall | Visit Zoom Phone |
Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices
KrispCall: partner link. We may earn a commission; it never affects rankings.
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