KrispCall vs Ooma Office
Two business phone tools side by side. Prices are the starting plan a small business would pick, in USD.
Short version
KrispCall costs less for a six-person team.
Ooma Office fits retail shop, restaurant or café.- KrispCall fits online store.
| Compare | KrispCallKrispCall | Ooma OfficeOoma |
|---|---|---|
| In one line | Cloud phone with shared numbers and a unified callbox | Business phone with unlimited US and Canada calling, no contract |
| Starting price | From $12/person | From $19.95/person |
| Six-person team | $72/mo | $120/mo |
| Plans | Starter $12/user/mo (up to 5 users); Advance $32/user/mo (up to 50); Max $48/user/mo, billed annually (monthly $15/$40/$60); no free trial, 14-day refund | Per user, no contract: Essentials $19.95 (no texting); Pro $24.95 (250 texts/mo, call recording); Pro Plus $29.95 (1,000 texts/mo, call queues); one-time $29.95 activation fee |
| Pricing model | Paid | Paid |
| Free trial | — | — |
| Users | Per user | Per user |
| Integrations | HubSpot, Pipedrive, Zapier, Microsoft Teams | Salesforce, HubSpot, Zendesk, QuickBooks Online, Square, Jobber, Zapier |
| Team size | Just me · 2–10 people · 11–50 people | Just me · 2–10 people · 11–50 people |
| Available in | US · UK · CA · AU | US · CA |
| Phone support | None listed | Every plan |
| Live chat | Plans not stated | Plans not stated |
| Support hours | Not published | Phone: 24/7 |
| Incidents posted | KrispCall has a public status page. Status page | We found no public status page for Ooma. |
| Capterra score | 3.8 / 5 from 8 reviews (few reviews) | 4.4 / 5 from 248 reviews |
| Trustpilot score | 4.3 / 5 from 571 reviews | 4.0 / 5 from 2,917 reviews |
| Fit: Retail shop | 55 | 75 |
| Fit: Restaurant or café | 45 | 70 |
| Fit: Service business | 82 | 82 |
| Fit: Agency or studio | 75 | 70 |
| Fit: Trades or contractor | 75 | 80 |
| Fit: Online store | 60 | 50 |
| Why people pick it |
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| Where it falls short |
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| Visit KrispCall | Visit Ooma Office |
Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices
KrispCall: partner link. We may earn a commission; it never affects rankings.
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