Google Voice for Business vs KrispCall

Two business phone tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	Google Voice for BusinessGoogle	KrispCallKrispCall
In one line	Cheap numbers for Google Workspace teams	Cloud phone with shared numbers and a unified callbox
Starting price	From $10/person	From $12/person
Six-person team	$60/mo	$72/mo
Plans	Starter $10/user/mo (up to 10 users); Standard $20/user/mo; Premier $30/user/mo; multi-user plans need Google Workspace	Starter $12/user/mo (up to 5 users); Advance $32/user/mo (up to 50); Max $48/user/mo, billed annually (monthly $15/$40/$60); no free trial, 14-day refund
Pricing model	Paid	Paid
Free trial	—	—
Users	Per user	Per user
Integrations	Google Workspace only	HubSpot, Pipedrive, Zapier, Microsoft Teams
Team size	Just me · 2–10 people · 11–50 people	Just me · 2–10 people · 11–50 people
Available in	US · UK · CA	US · UK · CA · AU
Phone support	None listed	None listed
Live chat	Every paid plan	Plans not stated
Support hours	Not published	Not published
Incidents posted	Google has a public status page. Status page	KrispCall has a public status page. Status page
Capterra score	4.5 / 5 from 727 reviews	3.8 / 5 from 8 reviews (few reviews)
Trustpilot score	Not listed	4.3 / 5 from 571 reviews
Fit: Retail shop	60	55
Fit: Restaurant or café	55	45
Fit: Service business	80	82
Fit: Agency or studio	75	75
Fit: Trades or contractor	75	75
Fit: Online store	60	60
Why people pick it	Cheapest per seat Lives inside Gmail and Calendar	One of the cheapest per-seat prices Shared number inbox
Where it falls short	Needs Workspace No shared number on Starter	No free trial, only a 14-day refund Number availability varies
	Visit Google Voice for Business ↗	Visit KrispCall ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices

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