RingCentral vs KrispCall

Two business phone tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	RingCentralRingCentral	KrispCallKrispCall
In one line	Full phone system with desk phones, queues, and IVR	Cloud phone with shared numbers and a unified callbox
Starting price	From $20/person	From $12/person
Six-person team	$120/mo	$72/mo
Plans	RingEX per user: Core $20/mo billed yearly ($30 monthly; 100 toll-free minutes, 25 texts); Advanced $25 ($35; 1,000 minutes, 100 texts); AI bundles by quote; free trial for up to 5 users	Starter $12/user/mo (up to 5 users); Advance $32/user/mo (up to 50); Max $48/user/mo, billed annually (monthly $15/$40/$60); no free trial, 14-day refund
Pricing model	Free trial	Paid
Free trial	—	—
Users	Per user	Per user
Integrations	Microsoft 365, Google, Salesforce, 300+	HubSpot, Pipedrive, Zapier, Microsoft Teams
Team size	11–50 people · 51–200 people	Just me · 2–10 people · 11–50 people
Available in	US · UK · CA · AU	US · UK · CA · AU
Phone support	Plans not stated	None listed
Live chat	Plans not stated	Plans not stated
Support hours	Live chat: 24/7 · Phone: 24/7 (technical support), Customer success center: Mon to Fri, 6 AM to 6 PM PST	Not published
Incidents posted	RingCentral has a public status page. Status page	KrispCall has a public status page. Status page
Capterra score	Not listed	3.8 / 5 from 8 reviews (few reviews)
Trustpilot score	1.7 / 5 from 2,023 reviews	4.3 / 5 from 571 reviews
Fit: Retail shop	70	55
Fit: Restaurant or café	65	45
Fit: Service business	80	82
Fit: Agency or studio	70	75
Fit: Trades or contractor	75	75
Fit: Online store	55	60
Why people pick it	Everything a PBX did Reliable	One of the cheapest per-seat prices Shared number inbox
Where it falls short	More than a 3-person team needs Contracts and add-on fees	No free trial, only a 14-day refund Number availability varies
	Visit RingCentral ↗	Visit KrispCall ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices

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